Gengras Ford

Great EXperience I had a great relaxed experience .Our salemen Erik was very laid back non pressuring and filled all of our needs would highly recommend him . I had a great relaxed experience .Our salemen Erik was very laid back non pressuring and filled all of our needs would highly recommend him . More

Excellent service Stopped in unannounced for an oil change on Saturday 4/21 - 15 minutes before closing, the Service Mgr (believe it was the Manager, did not catch his Stopped in unannounced for an oil change on Saturday 4/21 - 15 minutes before closing, the Service Mgr (believe it was the Manager, did not catch his name) was so kind and helpful, took me right in and I was out in no time. I have always had great service at this location More

Excellent service from Eric and the technician in the Quick lane. Bought my 14 Explorer in Oct 2013 from Crowley and will continue to bring it here service in the futur from Eric and the technician in the Quick lane. Bought my 14 Explorer in Oct 2013 from Crowley and will continue to bring it here service in the future. More

Purchase of a new truck Best service ever. Drove new truck away in less than 24 hours. I highly recommend this dealership. Wonderful across the board. Great from start to fin Best service ever. Drove new truck away in less than 24 hours. I highly recommend this dealership. Wonderful across the board. Great from start to finish. More

Oil change They get 10's across the board. Eric's extremely professional. F-150 ready on time. I have been going to them over 10 yrs. Won't go anywhere else They get 10's across the board. Eric's extremely professional. F-150 ready on time. I have been going to them over 10 yrs. Won't go anywhere else More

2012 Ford Econoline Wagon We brought our van in to have a couple of keys made and the service was excellent. Though we did not include an oil change in the appointment, they w We brought our van in to have a couple of keys made and the service was excellent. Though we did not include an oil change in the appointment, they were accommodating and was able to add it during the appointment. Service was very professional. More

several years of good, honest service I have been using this service since buying my used 2009 Chev. Silverado in 2010 and have been completely satisfied with the thorough attention and mo I have been using this service since buying my used 2009 Chev. Silverado in 2010 and have been completely satisfied with the thorough attention and most important the integrity and honesty of the entire crew. On one occasion I asked to have the cabin filter changed and the air filter changed. Most places would have done it but Crawley's Tech checked and said it wasn't needed yet and also I didn't have a cabin filter in this truck so it didn't need that either. Another time a mistake was made and too much fluid was added to transmission but I was informed ( not covered up) and it was corrected without any cost to me even though I benefited by having new transmission fluid installed. This could have been covered up by telling me it was a needed change or just had enough fluid removed to bring level to correct amount without effecting me negatively. I make the trip to Plainville from Waterbury for service because of the confidence that I won't be ripped off or taken advantage of by Crawley's. More

Fantastic, quick service that cared about me as a customer. Eric Dionne was the epitome of "excellent service with attention to detail. Meticulous in detail and explanations. Could not ask for better, informed Eric Dionne was the epitome of "excellent service with attention to detail. Meticulous in detail and explanations. Could not ask for better, informed service. Thank you!!! More

Ford F-150 With my F-150, bringing it in for service and oil changes; has been positive and dealt with my recall in a very timely manner. Was treated with respec With my F-150, bringing it in for service and oil changes; has been positive and dealt with my recall in a very timely manner. Was treated with respect and grateful for the service done. More

2008 Focus I had a problem with key, car was stranded overnight. Called Crowley and they suggested I try spare key which worked. I took car to Crowley and igniti I had a problem with key, car was stranded overnight. Called Crowley and they suggested I try spare key which worked. I took car to Crowley and ignition was problem. Very friendly service people who put me at ease. More