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Gengras Ford

Plainville, CT

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403 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 403 reviews

June 30, 2018

Oil change I have always enjoyed my experience with Crowley Ford. The employees have been helpful but not pushy. I have purchased two trucks from them and will c More

by Tkush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Moran, Tony T, Eric
Jul 02, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with the team here Crowley Ford Lincoln. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 28, 2018

Tire replacement Always professional and accomodating. No pressure on upselling and always a fair price. Would recommend them to anyone who needs any car services. A More

by Leroydakota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Jul 02, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 27, 2018

Service my 2010 Ford Your staff picked out additional service which I needed and agreed upon. I appreciate them letting me know what additional service I need to keep my c More

by Ed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 02, 2018 -

Gengras Ford responded

Hey Ed, I'm glad you had a positive service experience, thank you for leaving a review. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 27, 2018

Flexible and Customer Oriented I was very pleased with my sales experience at Crowley Ford. I had a car on order and when another became available at another dealer, Crowley worked More

by Joeyloop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Baber, Dan Ciriello, John Lloyd
Jul 02, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 21, 2018

Friendly and fast The atmosphere was very friendly from the moment I entered the building. The service for a quick lane oil change and tire rotation was very fast..what More

by pat9529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Jun 25, 2018 -

Gengras Ford responded

Hi Pat, Thank you for taking the time to leave us a review, The service team will be happy to hear you were pleased with their professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 19, 2018

Great service Michael Castro at crowley got me in and out quickly and courteously. Very thorough report on car as well including tires and possible options also. More

by Mkzfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Jun 25, 2018 -

Gengras Ford responded

Hey, Michael will be happy to hear you were pleased with his professionalism, I'm happy to hear we were able to meet your needs fast and efficiently! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 19, 2018

Best car buying experience ever. Absolutely the best car buying experience in my life; I am 70. JIM the general manager was a great guy ( as well as a veteran ). The salesman Jason w More

by Jmpn - GI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM General Manager, Jason.
Jun 25, 2018 -

Gengras Ford responded

Hey Stephen, Thank you for the kind words, I'm very happy to hear you were pleased with your new car buying experience. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 18, 2018

60,000 mile service on 2016 Ford Explorer Took time to explain the service options available, worked very quickly and thoroughly and had me out of there in 60 minutes. Price was on the high e More

by fordexp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 25, 2018 -

Gengras Ford responded

Hello, Happy to hear you were pleased with our service team. Thank you for taking the time to leave a review. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

June 16, 2018

Great staff The helpful and quick sales process made our truck purchase a pleasant experience. All the staff was helpful, nice and responded to all our questions. More

by Ale
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Karzian
Jun 18, 2018 -

Gengras Ford responded

I’ll let Jason know that you were pleased with his professionalism. I’m glad you had a good service experience here at Crowley Ford Lincoln! Sincerely, Gary Stebbins

June 16, 2018

Would not go any other place! Quik lane always does excelle Knowledgeable, dependable, always have my parts in stock, friendly staff... why go anywheres else? I don't, when it comes to my work truck I only use More

by 55guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in quik lane?? John brown(excellent knowledge)
Jun 18, 2018 -

Gengras Ford responded

I’ll let Mike and John know that you were pleased with their knowledge and professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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