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Gengras Ford

Plainville, CT

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403 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 403 reviews

August 20, 2018

Friendly folks and easy to deal with. I purchased my Acura TLX through Seth S. Great guy, very honest and courteous. My overall experience with everyone I came in contact with was friendly More

by TLXGUY123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Strano, Dan Ciriello
Aug 27, 2018 -

Gengras Ford responded

I'm glad you had positive experience, ill let Seth know you were pleased with his professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 15, 2018

Crowley Ford Lincoln was a great delership to work with Crowley was great to work with- they were fair and made my truck buying experience great- everyone was very accomodating and just made it a great expe More

by debrakiely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Todesio
Aug 20, 2018 -

Gengras Ford responded

Hi Debra, I'm glad you had a good experience with the team here at Crowley Ford Lincoln. Thanks for the positive review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 14, 2018

Oil change Eric and his team are great, very professional, curtious and knowledgable. They always do a great job in a timely manor. I would never go anywhere els More

by Ford Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and his team
Aug 20, 2018 -

Gengras Ford responded

I’ll let Eric and our full team know that you were pleased with their professionalism. I’m glad you had a good experience here at Crowley Ford Lincoln. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 13, 2018

review title Excellent service. Friendly personnel, and courteous. The lounge where I waited was clean, had a keurig machine and a refrigerator full of water bo More

by author
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 13, 2018 -

Gengras Ford responded

Thank you for the kind words! Hope to see you again. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 13, 2018

Superior Customer Service Eric Dionne and Ryan in Quicklane Service always provide the highest level of of quick, efficient and friendly service. I deeply appreciate their expe More

by Marine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dionne; Ryan (last name?)
Aug 20, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 13, 2018

Fresh Eyes Having had our Lincoln MKX serviced many times for the same issue we came to Crowley for service. We were given an appt and loaner very quickly. This More

by kjozz1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lagana
Aug 13, 2018 -

Gengras Ford responded

I'm glad were able to meet your needs and get you back on the road, I will let our team know you were pleased with their professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 12, 2018

Rolled out the red carpet until i singed for car. It was all going great until i said i had a problem with sun visor on driver side then i was told they don't replace those because i bought a used car More

by Justin1123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke
Aug 13, 2018 -

Gengras Ford responded

We apologize for your negative experience. Crowley aims to provide the best prices and experience, and we are investigating the issue. Thank you for bringing it to our attention, and we hope you enjoy your new vehicle. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 08, 2018

Service Was in and out in the time I was told,with all things completed.Staff is knowlable,quick and appear willing to help each other when needed More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Aug 13, 2018 -

Gengras Ford responded

Hey Sam, I'm glad you had a quick and positive experience here at Crowley Ford Lincoln, hope to see you again! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 07, 2018

water leaking from moon roof water drains blocked from moon roof. full of pine needles &dirt. my only complain techn left floor mat soaking wet passenger side.which I didn't find More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan lagana
Aug 13, 2018 -

Gengras Ford responded

Hi Bob, Please let us know how we can contact you directly to gather the details of your issue and make you a satisfied customer! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

August 06, 2018

Excellent John q was great to deal with he obtained me a new ford transit very quickly even though i had some quite specific needs this is my 2nd time buying fr More

by Luke1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John q
Aug 13, 2018 -

Gengras Ford responded

Hey Luke, Thanks for taking the time to leave us a review, I will let John Q know you were pleased with his professionalism. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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