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Gengras Ford

Plainville, CT

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403 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 403 reviews

September 26, 2018

service on F350 Always responsive to my concerns maintain an accurate service log of my ford vehicles Only Dealership I have returned to for service after my warran More

by goredsox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric in service
Oct 01, 2018 -

Gengras Ford responded

I’m very glad to hear that you have had positive service experiences with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 25, 2018

Purchase of my new F150 Lariat ran smooth! Seth Strano went above and beyond to help me with my purchase of my new F150 Lariat. He found my vehicle after an exhaustive search. Great Guy I recom More

by Messy752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Strano
Oct 01, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Seth know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 22, 2018

I’ll give friends or family Erik Acevedo’s buisness card Eric Acevedo at Crowley Ford did a very good job finding what I needed and more in an F150. Even dropped off items at my house well after the sale More

by Happy F150 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Acevedo
Sep 24, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 19, 2018

Excellent and quick service Service was fast and friendly. Excellent loaner provided so did not lose time from work. Keep it up! Seen on time and called as soon as work was comp More

by bill47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 19, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 18, 2018

Bob service friendly service, helpful, car always runs well I feel like they have my interest at heart car is only 2 years old so there aren't a lot of issues t More

by bob escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the service dept esp manager
Sep 19, 2018 -

Gengras Ford responded

I'm glad you had a good experience with the team here at Crowley Ford Lincoln. Thanks for the positive review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 17, 2018

Great Car Shopping Experience My husband and I were ready to shop for a new vehicle and were not sure which car we wanted. Knew I needed the 7 seater and described the other featur More

by Lori Angelbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Teodosio. Jeff
Sep 19, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 17, 2018

Quicklane Prompt, polite, perfect. also took care of recall without an appointment. Great Job! Welcomed immediately. Truck was taken right away , visited sales More

by Stark123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 19, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 17, 2018

Service department Eric and Brian in Plainville service where very helpful when my battery died in my 2017 MKC. Thank you for your fast polite service, and for Jonhs More

by Elizmilo
Recommend Dealer
Yes
Employees Worked With
Brian in service, John Lloyd
Sep 19, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 16, 2018

My F150 Worked with Fran Sanford. She found me the vehicle I wanted. She was extremely professional and patient. Victor was equally professional and patient. More

by Peggy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Sanford, Victor
Sep 19, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

September 15, 2018

Routine maintenance The routine maintenance went as expected. Unfortunately my phone kept getting disconnected from the Bluetooth system in the car. The fix took longer More

by Taury123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, and the crew at quick lane
Sep 19, 2018 -

Gengras Ford responded

Thank you for taking the time to leave us feedback. At Crowley Ford Lincoln, we strive to ensure that all of our customers have a positive experience. Please don’t hesitate to reach out and let us know how to create a better experience for you going forward. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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