Gengras Ford

Excellent service department The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmo The service department and in particular, the quick lane staff, are excellent. I have never had a bad experience and I am always treated with the utmost respect. Eric Dionne is the best and his crew are professional, experienced, and overall very good - wouldn't take my car anywhere else. Suzanne C. More

Good Service ,Good place Good place and very nice sales people . Very helpful in getting paperwork and numbers together to go thru with customers and understanding and they li Good place and very nice sales people . Very helpful in getting paperwork and numbers together to go thru with customers and understanding and they listen to the customers.Service is very good there . More

My OilChange Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. Everything is always done great. These guys always do a great job with my car. I never have a complaint. Thank you for your service. More

Sleazy ripoff artists I do not recommend buying a car from these people. In my opinion they operate just like the classic, sleazy car salesmen that we've all come to hate. I do not recommend buying a car from these people. In my opinion they operate just like the classic, sleazy car salesmen that we've all come to hate. They scammed me into a useless anti theft policy that I didn't want or even discuss. More

Friendly and efficient Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we Although I didn't buy my 2015 Escape from Crowley (we lived in a different state at the time of purchase) I have taken it in for service there, and we have since bought another Escape from this dealership. I was greeted promptly and we decided on what service would be performed on my car. I choose to wait in the comfortable customer lounge, and my car was ready in a very reasonable time. More

Nice experience. We walked in to look at a used truck. This truck was in great shape. The salesman said take your time to look it over. We looked at everything. Th We walked in to look at a used truck. This truck was in great shape. The salesman said take your time to look it over. We looked at everything. They said they did a safety check before they put anything on the lot. The only thing that i did not like is they did not chThe next day my friend came over to look at the truck, and he is a car guy, he said lets look at the air fillter. It was black. More

Treats customers like idiots I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman ha I dropped my vehicle off to have service done. After spending several times on the phone regarding price of a starter installed I told them hoffman had it for 166 plus tax. They then told me they would do it for that price. When I picked up the vehicle I noticed it was more money. More

Great experience! I went to this dealership while I was shopping for a new Ford Explorer. From the first visit, to delivery of my new vehicle, Seth Strano was great to I went to this dealership while I was shopping for a new Ford Explorer. From the first visit, to delivery of my new vehicle, Seth Strano was great to work with. He went above and beyond to make sure that I was satisfied. The dealership staff is well organized and the paperwork process was rather easy. Highly reccomend Seth and I am enjoying my new vehicle! Thank you. More

Awesome service I’m not a big fan of dealerships when it comes down to service but Crowley goes above and beyond. Fast and friendly service and sales personnel I’m not a big fan of dealerships when it comes down to service but Crowley goes above and beyond. Fast and friendly service and sales personnel More

changing- lack full overallinspection like I used to get- I question why i would be asked what I want done when my record of service should tell that story. I also believe that when I purchased lifetime oil I question why i would be asked what I want done when my record of service should tell that story. I also believe that when I purchased lifetime oil changes ( free) when I purchased the car- why that isn't automatically handled- I consistently have to get it deleted from the bill. More