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Gengras Ford

Plainville, CT

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403 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 403 reviews

November 02, 2018

Very professional and courteous Michael was very professional, thorough and courteous. This department continues to perform quality service in a timely manor. I would highly recommen More

by JCass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 01, 2018

Service done in a timely fashion Did not top off the wind shield washer solution. Unable to determine if the other fluids were checked..Otherwise work was done as expected.And in a ti More

by Bill43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello
Nov 06, 2018 -

Gengras Ford responded

We're glad you had a good experience with us here at Crowley. Thank you for taking the time to leave us a review. We value your feedback and strive to make improvements for better customer experiences. Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 30, 2018

Recent service Excellent system on letting me know by text when my vehicle is ready , especially when a phone call won't work. Very pleased with time it took to have More

by Gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 30, 2018

Pleasure to work with We have bought two vehicles from this dealership within the last three months. Luke Stefanski was wonderful! He made our car buying experience a ple More

by Ellen Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Stefanski, Alex
Nov 06, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Luke know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 26, 2018

Quick Lane Michael and the guys in the quick Lane are awesome! They are quick and thorough, been using them for many years. would never go to another dealer! More

by ChelsFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castro
Oct 29, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 26, 2018

No hassle You want to get into a car fast go see Alex, you won't go wrong, went in for a used car and end up walking out with a new car , came out cheaper More

by G
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris,Paul John, Anthony, John,Andy, Jerry,Jesus,Matt, greg
Oct 29, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let our full team here know that you were pleased with their professionalism and your car buying experience. Enjoy your new ride! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 23, 2018

Excellent experience. Pleasure to do business with. Used their concierge service for my maintenance and a few other odds and ends to be fixed. They picked up my car, left a nice Lincoln for a loaner, a More

by MKZDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello, John Lloyd
Oct 24, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 23, 2018

2008 Ranger Peter H. in the service department did an awesome job with my 2008 Ranger, its definitely not the newest model on the streets, but it's what I've got More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter H.
Oct 24, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 22, 2018

Honest,quick service always good, quick service. Best of all I can count on accurate, honest and friendly service every visit. Never any build the bill stories after servi More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
quick service manager.and service tech.
Oct 24, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

October 21, 2018

Great Customer Service The customer service throughout the buying process was amazing! As we were not quick to make a final decision, the salesman was extremely patient wit More

by Terri Armstrong Schaffrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Karzian and Victor Baber
Oct 24, 2018 -

Gengras Ford responded

Thanks so much for your kind words! I’m pleased we were able to meet your needs. Enjoy your new ride! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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