Gengras Ford
Plainville, CT
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Very professional and courteous Michael was very professional, thorough and courteous. This department continues to perform quality service in a timely manor. I would highly recommen Michael was very professional, thorough and courteous. This department continues to perform quality service in a timely manor. I would highly recommend this dealer locate. More
Service done in a timely fashion Did not top off the wind shield washer solution. Unable to determine if the other fluids were checked..Otherwise work was done as expected.And in a ti Did not top off the wind shield washer solution. Unable to determine if the other fluids were checked..Otherwise work was done as expected.And in a timely fashion More
Recent service Excellent system on letting me know by text when my vehicle is ready , especially when a phone call won't work. Very pleased with time it took to have Excellent system on letting me know by text when my vehicle is ready , especially when a phone call won't work. Very pleased with time it took to have my car back. More
Pleasure to work with We have bought two vehicles from this dealership within the last three months. Luke Stefanski was wonderful! He made our car buying experience a ple We have bought two vehicles from this dealership within the last three months. Luke Stefanski was wonderful! He made our car buying experience a pleasant one due to his professionalism, sense of humor, knowledge of our vehicles and financing. Luke and the dealership have also been very responsive to our concerns AFTER our purchase which is not always the case with many dealerships. We love our cars and will use this dealership again! Alex was great as well! More
Quick Lane Michael and the guys in the quick Lane are awesome! They are quick and thorough, been using them for many years. would never go to another dealer! Michael and the guys in the quick Lane are awesome! They are quick and thorough, been using them for many years. would never go to another dealer! More
No hassle You want to get into a car fast go see Alex, you won't go wrong, went in for a used car and end up walking out with a new car , came out cheaper You want to get into a car fast go see Alex, you won't go wrong, went in for a used car and end up walking out with a new car , came out cheaper More
Excellent experience. Pleasure to do business with. Used their concierge service for my maintenance and a few other odds and ends to be fixed. They picked up my car, left a nice Lincoln for a loaner, a Used their concierge service for my maintenance and a few other odds and ends to be fixed. They picked up my car, left a nice Lincoln for a loaner, and returned my car at the end of the day. Smooth, seamless, and excellent service experience. Very good experience from purchasing to first experience. Would definitely recommend! More
2008 Ranger Peter H. in the service department did an awesome job with my 2008 Ranger, its definitely not the newest model on the streets, but it's what I've got Peter H. in the service department did an awesome job with my 2008 Ranger, its definitely not the newest model on the streets, but it's what I've got and I lstill love it. I gave Peter quite a list of things which needed attention, he covered them all and also addressed a few items I didn't know were needed. In The end I'm happier, and feel safer driving my Ford.... I'll be back .... Thank you R,groop More
Honest,quick service always good, quick service. Best of all I can count on accurate, honest and friendly service every visit. Never any build the bill stories after servi always good, quick service. Best of all I can count on accurate, honest and friendly service every visit. Never any build the bill stories after service is started or false needs that require more work. My truck is always clean when returned. More
Great Customer Service The customer service throughout the buying process was amazing! As we were not quick to make a final decision, the salesman was extremely patient wit The customer service throughout the buying process was amazing! As we were not quick to make a final decision, the salesman was extremely patient with us throughout the month long process. We went back and forth to the dealership several times trying to decide if we wanted to make the purchase or not and then it led to a search of the perfect vehicle for us. Not once were we made to feel uncomfortable or not valued throughout the process. In fact, Jason was always genuinely welcoming and willing to listen to our concerns and questions each time we arrived. Honestly, if it hadn't been for his patience and not being so persistent like many car dealers can me, I'm not so sure we would be made the purchase... So kudos for Jason and his salesman approach!!! More