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Gengras Ford

Plainville, CT

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403 Reviews

225 New Britain Ave

Plainville, CT

06062

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Showing 403 reviews

November 12, 2018

Overall great experience My salesperson, Steve was friendly, knowledgeable about the Ford brand and easy to deal with. The best part of all was being able to drive my new car More

by Sandybach4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacAskill
Nov 19, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let Steve know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 12, 2018

Great Quick Service! Great Quick Service. I appreciated an approximate time of completion to help with planning the day!! Kids loved the holy chocolate provided in the lob More

by Noneya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 12, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 11, 2018

Seamless Great service and the process was very simple. Had my car ready to to go and it looked like brand new. Fran the sales lady was easy to work with and h More

by Prides21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran. , John Lloyd
Nov 12, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 09, 2018

Always a great experience. Eric and Mike at the quick lane have your back. Always friendly and ready to exceed your expectations. I am so happy I have these guys on my side. More

by Markdattilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
Nov 12, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 07, 2018

New vehicle experienc I cannot say enough about John Lloyd, my salesman. This is the third vehicle that we have bought from John within the last 4 years and as usual my exp More

by larryct62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lloyd
Nov 12, 2018 -

Gengras Ford responded

Thanks for your positive review! I’ll let John know that you were pleased with his professionalism. I’m glad you had a good experience here at Crowley! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 06, 2018

Service is great... always... let's hope it does not change Got oil change, alignment and new tires. Service is always excellent. As fast as possible given what I needed. Mike is always helpful. Prices are More

by camper832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in Quicklane
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 06, 2018

Simply the BEST Don't waste time going anywhere else. They are the best! Fair, honest, helpful and courteous . . . and made car buying an absolute pleasure! Great tea More

by kfaub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Macaskill, Jeff Tufano and Tom Moran
Nov 06, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 03, 2018

Service Appointment Very efficient and courteous service. IT was a great experience. The staff was courteous and did there best to make me comfortable while I waited. More

by Wpollock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Ciriello, John Lloyd
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 02, 2018

Second purchase at this dealership Great experience and service with the first purchase, so when I received a post card regarding having my vehicle appraised I decided to check it out. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frances Sanford, Jeff Tufano
Nov 06, 2018 -

Gengras Ford responded

I’m glad you had a good experience with all of us here at Crowley Ford Lincoln! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

November 02, 2018

Service check Very friendly and curtious great job. Loaner car was very nice. Never hesitated when car needed to be serviced. Very knowledgeable and answered all qu More

by Tcjsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan this last time
Nov 06, 2018 -

Gengras Ford responded

I’m very glad to hear that you had a positive service experience with Crowley. Thank you for sharing that in your review! Sincerely, Jim Brooks General Manager Crowley Ford Lincoln

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