Gengras Ford
Plainville, CT
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The best experience I have ever had purchasing a vehicle. The best experience I have ever had buying a car. The salesman is an awesome gentleman, thank you Mr. Cruz. The finance gentleman, Mr. Barber, anoth The best experience I have ever had buying a car. The salesman is an awesome gentleman, thank you Mr. Cruz. The finance gentleman, Mr. Barber, another awesome gent! Thank you, Flawless experience, leaving feeling really good about the purchase and the gentleman that helped us along the way! Everyone we interacted with at Crowley were very professional, knowledgeable and friendly. While we live a good distance away, we will be returning there for the service of our vehicle. We have also interacted with the Volkswagen Service Department across the street, again very friendly, knowledgeable staff. Thank you! More
At Crowley Ford we had a great experience. The sales representative we dealt with was very knowledgeable about the car we were interested in and very helpful to us in deciding what option pack The sales representative we dealt with was very knowledgeable about the car we were interested in and very helpful to us in deciding what option packages were more in line with our needs. Our sales representative: John Velezis More
Bait and switch Car dealer listed vehicle on website with price. When I called on vehicle I was told 3 different stories A) vehicle wasn’t in yet! I offered to orde Car dealer listed vehicle on website with price. When I called on vehicle I was told 3 different stories A) vehicle wasn’t in yet! I offered to order B) I needed a fleet license dealer asked me to contact people who buy many ford dealers for help in obtaining their fleet Id C) it was a mistake by our contracted website team. But don’t worry we will sell you one at invoice. Mgr quoted price and promised email. It’s been 7 days no email no call back from Mr Crowley or Mr Brooks More
New Car Purchase Crowley Ford Lincoln was able to match me up with a new car that meet my requirements in a very down to earth and friendly experience. Crowley Ford Lincoln was able to match me up with a new car that meet my requirements in a very down to earth and friendly experience. More
Crowley Ford did a great job with my car. I have to say I'm impressed with the service at Crowley Ford. I brought my car in before my appointment and they started working on it BEFORE the sch I have to say I'm impressed with the service at Crowley Ford. I brought my car in before my appointment and they started working on it BEFORE the scheduled time. They diagnosed the problem quickly and kept me informed the entire time. They replaced a bad TCM which was covered under warranty and it didn't cost me a cent. More
One happy customer Friendly and fast service love this place Especially Fran the sales rep she is awesome I would definitely recommend her. They are all Patient and will Friendly and fast service love this place Especially Fran the sales rep she is awesome I would definitely recommend her. They are all Patient and willing to fix your problem no matter what it takes thank you Ford for all you’ve done one happy customer More
Oil change I have bought a lot of vehicles there and get good service when I go. Once in a while I'll I have something odd happen that causes frustration but typ I have bought a lot of vehicles there and get good service when I go. Once in a while I'll I have something odd happen that causes frustration but typically everyone there works hard on a resolution. More
Quality timely service Ryan took charge got the car repaired and returned in a timely fashion. Even more impressive was his phone call updating me on the progress when thing Ryan took charge got the car repaired and returned in a timely fashion. Even more impressive was his phone call updating me on the progress when things were taking longer than expected. More
E450 RV 20,000 mile server Service carried out no issues with customer service representative and time taken. Could have had more details in the paperwork with a breakdown on wh Service carried out no issues with customer service representative and time taken. Could have had more details in the paperwork with a breakdown on what was done and pricing. More
Great Service Experience! Our Service Advisor, Ryan Lagana, made sure that our problems were taken care of, kept us informed of the progress, explained exactly how the problem Our Service Advisor, Ryan Lagana, made sure that our problems were taken care of, kept us informed of the progress, explained exactly how the problem was resolved, and made sure that we were satisfied with the repairs. The process of dropping off and picking up our Lincoln MKZ was quick and efficient. More