Genesis of Winston-Salem

This review is longer than originally intended, so I'll insert this TL;DR version of my experience at Genesis of Winston Salem: After the prepurchase inspection, I decided to charge up in the parking lot f insert this TL;DR version of my experience at Genesis of Winston Salem: After the prepurchase inspection, I decided to charge up in the parking lot for the trip home. As I was pulling out, Stacy was leaving at the end of the workday. She asked if I was happy with my choice, and my answer was a reflexive and enthusiastic "Absolutely!", and applies to both Genesis, and Genesis of Winston Salem. I was highly impressed with the people at Genesis of Winston Salem and Genesis writ large. Stacy was fantastic to work with, as she kindly guided me through the process. I was grateful for her willingness to discuss her observations about the vehicle I had purchased and walk through the results if the inspection. She is a remarkable brand ambassador and a joy to work with. Matt assisted me with the car even before I checked in, and after the inspection I appreciated the fact he took time to show me the different components of my new-to-me car and explain how the EV system worked. It was great to learn from someone so knowledgeable who could help me better understand the vehicle. I also had the opportunity to meet briefly with Emily and Jay, and both of them were wonderful to work with as well. Genesis of Winston Salem seemed to have a culture which made the consumer experience better that what I have seen before at other dealerships where interactions were always professional but seemed more transactional. I live ~120 miles away from Winston Salem, and travel regularly to Richmond and Raleigh (both of whom have Genesis dealers), but based on my interaction with Stacy, Matt, Emily, and Jay, I will gladly visit the team there for maintenance/repairs and, hopefully several years from now, a second Genesis vehicle. More

Leased a Genesis from here. Their employee took an entire month payment from me, and gave me a BKH receipt but apparently stole the money. Bob King offered to give me my money back but only if I signed a NDA month payment from me, and gave me a BKH receipt but apparently stole the money. Bob King offered to give me my money back but only if I signed a NDA so I could never speak of it. I chose to let them keep my money they stole because I will not be forced into silence. People need to know the kinds of people Bob King will hire, and know the fact that when they discover they have done wrong, their first thought is to silence the victims. If anyone questions this, I'll be happy to share the NDA they sent me to sign from Dennice. STAY AWAY FROM ALL BOB KING, you've been warned. It cost me a chunk of change to be able to warn you all. More

A 2019 Genesis G90 I recently purchased a 2019 Genesis G90 from this dealership and we were very impressed with the way Christian Schledzewski handled the entire transac I recently purchased a 2019 Genesis G90 from this dealership and we were very impressed with the way Christian Schledzewski handled the entire transaction. Christian has excellent product knowledge, listened carefully to our needs and wants, did not ex Hert any pressure and was totally responsive to our requirements. We successfully negotiated the prices of my trade-in and their vehicle. Christian even agreed to deliver the car to our home some distance away. He is a real professional and we enjoyed dealing with him. He is a terrific salesman. More