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Genesis of West Palm Beach

West Palm Beach, FL

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6 Reviews
The Genesis lineup is graced by three elegantly and expertly crafted sedans: the G70, G80, and G90. Each feature the kind of power, performance, and nimble handling that will take your driving experience to new heights. We invite you to explore the model that speaks to you and then contact us to schedule a test drive at your convenience. Beyond working closely with you to determine which Genesis sedan is perfect for your driving needs, we are also committed to helping you understand which financing package allows you to drive your new G70, G80, or G90 home on your terms, eschewing typical over-the-top sales cues in favor a sophisticated and streamlined purchasing experience. If you're ready to see what our staff can do for your needs, we invite you to contact us to learn more about our dealership and the Genesis brand. Likewise, you can visit our showroom to learn how Genesis is redefining luxury automotive as a distinctly human pursuit. Long after you've re-discovered your world through the Genesis lens, our onsite service center is at your disposal to ensure that your driving experience never diminishes. Our expertly trained team of Genesis service technicians cater to the routine maintenance and unique repair needs of your specific vehicle, with the aim of protecting the long-term health your investment and keeping your car running with all its performance potential well intact. The world of luxury automotive is crowded with aging stars. While many drivers are content to embrace the antiquity of innovations past, there are drivers among us who want to stretch their imaginations further; those who yearn to not just reach into tomorrow, but to grab it by their hands and command every detail of tomorrow's driving experience. This is the conscious evolution that drivers embrace more and more each day with the understanding that luxury is not a concept held prisoner by the pages of a magazine, the pixels of a photograph, or a frames of a video, but rather one that benefits the overall quality of your life on the road. It's the guiding principle behind Genesis of West Palm Beach, and the core of each model in our lineup.
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2301 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 6 reviews

February 29, 2024

On Feb. 26, 2024 I spoke to Zacari of the BDC inquiring about an preowned 2021 Hyundai Sonata SEL and was told the vehicle was a nice vehicle and was in stoc More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Zacari, Colin
Mar 03, 2024 -

Genesis of West Palm Beach responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we let you down. We want to regain your trust and your business so please reach out to us at (561) 686-7137. We will work with you to resolve this matter to your satisfaction.

Mar 03, 2024 -

Dissatisfied responded

Yes, you definitely let me down. The vehicle that was supposedly "sent to auction" is still listed on your site. What steps are you planning on taking to regain my trust and business?

Mar 08, 2024 -

Dissatisfied responded

As suspected NOTHING but lip service. They have not reached out to me to "regain my trust and business". The vehicle in question is STILL listed on their as well as other sites. I received an email alert that the price of this vehicle ( THAT I WAS TOLD WAS SENT OFF TO AUCTION) has been reduced. In my opinion this dealership will again use the "bait and switch" routine on an unsuspecting buyer. Great way to "regain my trust and business". STAY AWAY!!

January 02, 2024

Sitting in the Dealership now, amazed that the dealership doesn’t want to follow its own contract as I try to buy out my Genesis lease. The dealer wants to add $899 to purchase out my lease where the contrac More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Z
December 13, 2023

All I heard from them are lies. Promised to save a car in transit for me took mu license insurance and cc to hold. Never charged card but kept telling me it was mine and don’t worry More

by TAG
Recommend Dealer
No
Employees Worked With
Rather not say
October 02, 2021

Did our homework on multiple makes, models, and dealerships and eventually landed on the Genesis GV70 because (1) the fully-loaded Prestige package is a great price compared to similar size and fea More

by TomJ.BoyntonBeach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wilson
May 27, 2021

Today I purchased a beautiful new Genesis GV80 from Napleton's Genesis of West Palm Beach. Chris Lawson (Sales Manager), found me the exact GV80 I wanted, and patiently and kindly negotiated a great d More

by jason.jjm7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lawson, Leo Hanuka, Troy
April 16, 2021

My wife and I came to Napletons just look at the new Hyundai Tucson. Salesman Dominique Dumont, Who helped us so greatly to know all the options that the Tucson had, and how safe it was. He was so know More

by jonlpino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Dupmont- Leo Hanuka