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Genesis of Southwest Houston

Houston, TX

4.7
145 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 145 reviews

January 08, 2025

The salesman and general manager made sure my visit was pleasant and comfortable throughout my purchase More

by Jackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny & Justin
Jan 09, 2025 -

Genesis of Southwest Houston responded

Hi Jackson, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Eric and Simon did nice job Pleasure to get my cat serviced at Southwest Gensis More

by sheltonabrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Simon
Jan 09, 2025 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Genesis of Southwest Houston! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

Genesis Southwest service department has been terrific on my last two visits. My advisor and his team took very good care of me. More

by Rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, Bryant
Jan 04, 2025 -

Genesis of Southwest Houston responded

Hi Rochelle, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

The sales lady (Christie) way super great! ! Easiest experience I have had buying a car!!! I 💯 recommend her and Southwest Genesis of Houston!! More

by Rhonda Irwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie Sanchez.
Jan 05, 2025 -

Genesis of Southwest Houston responded

Rhonda, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We look forward to your next visit! Take care!

January 03, 2025

Buying process was hassle and pressure free the sales person was patient with us and took her time to introduce the cars to us. More

by Seyar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christie
Jan 05, 2025 -

Genesis of Southwest Houston responded

Hello Seyar, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 25, 2024

Good prompt service Very friendly people They were very well prepared and communicated well Will definitely come back More

by jlbrotherton
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon
Dec 26, 2024 -

Genesis of Southwest Houston responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

I recently purchase a GV70 from a very respectful, personable, and knowledgeable salesman named Steph. He listened to my needs, explained differences in models and the pros and cons of each, and did More

by rbsaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steph
Dec 22, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

We were very pleased with how well Genesis of Southwest Houston treated us. They worked with us over the phone and had the car waiting for us with a bow! Everybody was so friendly and made our first Genesi More

by Pjwebb1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif, Matthew and Justin
Dec 21, 2024 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 18, 2024

I called Genesis of Southwest Houston to schedule a service as well as use the “wrap around coverage” insurance to fix my windshield crack and rim damage. I must say I was so nervous wondering if the i More

by sbabineaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIMON AND DANIEL
Dec 21, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Genesis of Southwest Houston team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Me experience at Southwest Genesis was amazing! Antonio, my SA, ensures that he connects with me as a human and DOES NOT create transactional experiences when I'm there for servicing! In additio More

by AWOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Dec 15, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antonio here at Genesis of Southwest Houston! We are always more than happy to assist you if anything else comes up. Take care!

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