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Genesis of Southwest Houston

Houston, TX

4.7
170 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 170 reviews

April 01, 2025

Salesman Saif answered my call promptly, listened attentively while I explained exactly which car I was interested in. He calculated the info I had on my trade in and then within a very few minutes, More

by Allen Grubbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Pheiffer
Apr 01, 2025 -

Genesis of Southwest Houston responded

Hi Allen, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Fast easy and they really do work with you to get you a good deal. More

by tristiancollier496
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew pfeiffer
Apr 05, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 25, 2025

My Service advisor Mayra was on top of my vehicle from start to finish. Excellent communication, always knew where I stood with the car Through the service process. Would highly recommend. More

by BillH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra
Mar 27, 2025 -

Genesis of Southwest Houston responded

Hi, thanks for your praise and kind comments about Mayra. Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2025

Brought me car in for service and a repair and was a great experience. Great loner car and my car was finished early. More

by virginia-gunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon Bryant
Mar 24, 2025 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

My salesperson was so knowledgeable about the car I wanted to purchase. He was very patient, polite and made sure I received the exact car I had been looking for. More

by pfarrar5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Djire, Lloye Braide, Matthew Pfeiffer
Mar 22, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

Nice place with quick service. Calvin was knowledgeable, helpful, patient and nice. Only issue is they did not detail my car well prior to taking home. Car was dusty with smudges More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Mar 22, 2025 -

Genesis of Southwest Houston responded

Hi Larry, thank you for taking the time to leave us feedback about your experience with us. Here at Genesis of Southwest Houston, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our our General Manager at ppalenzuela@audigrapevine.com to discuss ways we can better serve you in the future.

March 17, 2025

Genesis of Southwest Houston is the best! Second to none truly when it comes to service and customer satisfaction. We will remain Genesis people because of our only great experiences here More

by Colin.w.jacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iloye, Trevon
Mar 21, 2025 -

Genesis of Southwest Houston responded

Hi, we are so happy to read such a great review about Genesis of Southwest Houston! Until the next time we meet, take care!

March 14, 2025

This dealership is top notch. The facility is flawless. Customers are treated as a priority! More

by Twyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon
Mar 17, 2025 -

Genesis of Southwest Houston responded

Hi Twyla, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2025

The Genesis of Southwest Houston was such a great dealership and made my first car buying process such a great and easy one! Sergio was the perfect salesman and made sure the process was very smooth More

by gabbysolis24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Martinez
Mar 15, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found Sergio to be so supportive during your experience here at Genesis of Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 09, 2025

The best customer service team in Houston, Very prompt on delivery time. They went beyond my expectations. I would recommend Genesis above any other car I’ve driven. More

by E P J Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Antonio were my service team
Mar 13, 2025 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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