Genesis of Southwest Houston

Bella was absolutely fantastic - great customer service and attention to detail. I will definitely be back for my next vehicle. Also appreciate the Finance Manager handling our sale so we could be done q and attention to detail. I will definitely be back for my next vehicle. Also appreciate the Finance Manager handling our sale so we could be done quickly. More

Spoke to Andy asked about a lease he started to look at the web site, I stated that the web site does not give you all the incentives so I asked why then would I need a salesperson and his answer was "I gu the web site, I stated that the web site does not give you all the incentives so I asked why then would I need a salesperson and his answer was "I guess you don't" I don't know about you but I don't think this person sells very many cars More

I put a deposit on my car, as well as received a trade in value before arrival which made for an easy process. Daniel was my sales associate and he was helpful. However finance took forever, and I have excel value before arrival which made for an easy process. Daniel was my sales associate and he was helpful. However finance took forever, and I have excellent credit and my trade covered nearly half of the new car price.. I drove four hours and overall I would say it was worth it! More

The service providers are friendly and helpful with any issues you may have. Eric is the best to get the job done. issues you may have. Eric is the best to get the job done. More

Excellent online service relationships with the sales and other departments handling my purchase request. Flawless in the delivery process. other departments handling my purchase request. Flawless in the delivery process. More

Awesome buying experience. Spent a few minutes negotiating and I was able to leave the dealership and go to lunch. Came back later and signed everything and drove off with my n Spent a few minutes negotiating and I was able to leave the dealership and go to lunch. Came back later and signed everything and drove off with my new G80! More

The Service was Great will be glad to bring my car in for service again service again More

We went to look at a GV70 and we’re helped by Eduardo. He was very professional and courteous and wanted to make sure we had a great experience. Diego in Finance was super helpful in getting us in and out He was very professional and courteous and wanted to make sure we had a great experience. Diego in Finance was super helpful in getting us in and out in a timely manner so we could enjoy our new car. Compared to other Genesis dealers we visited during this search, the team here was the best by far! More

Eric was very professional and accommodating. I had brought my GV80 in for an oil change and a a navigation update. He had it all done in a timely manner. Very efficient. I had brought my GV80 in for an oil change and a a navigation update. He had it all done in a timely manner. Very efficient. More

Andy was a good salesman. He got everything that I wanted at the point of sale. He’s even helped me out with questions after. He got everything that I wanted at the point of sale. He’s even helped me out with questions after. More