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Genesis of Southwest Houston

Houston, TX

4.7
188 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 188 reviews

September 19, 2024

Antonio was very helpful and accommodating. I was in Houston for medical treatment and Genesis SW Houston came through for me More

by Holly F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 21, 2024 -

Genesis of Southwest Houston responded

Hello Holly, thank you; we appreciate your feedback! Thank you again for the great review!

September 19, 2024

I chose this dealer because they had the car I wanted on their lot. It’s actually much further than other genesis dealers from my home. I am very glad I made the trip! Justin McGaughey and his team took More

by Alexander210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin McGaughey
Sep 22, 2024 -

Genesis of Southwest Houston responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Genesis of Southwest Houston. Thanks again for the recommendation, and have an amazing day!

September 17, 2024

My experience purchasing my GV70 was bar far the smoothest/easiest car buying experience I’ve ever had. Sergio was amazing, knowledgeable and patient while explaining all of the features and address More

by Ericka Fisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio and Matthew
Sep 20, 2024 -

Genesis of Southwest Houston responded

Hello Ericka, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

The service from the dealership was great the finance person knew what they were talking about the salesman was knowledgeable but not pushy I'll learn about the service when the car needs service thank y More

by clinc239
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Berdie
Sep 14, 2024 -

Genesis of Southwest Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

You don’t need 15 words to describe, but mere 3 words - white glove delivery!! More

by review_gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 14, 2024 -

Genesis of Southwest Houston responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Eric and Andres took great care of my "Genny" and they are super nice guys, too! More

by deb3735debe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Andres
Sep 09, 2024 -

Genesis of Southwest Houston responded

Hello, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 02, 2024

One of the best car buying experiences I have had. Kenny was very professional, knowledgeable. More

by pjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Simmons
Sep 06, 2024 -

Genesis of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

This place is phenomenal. When it comes to service. The facility is beautiful. The people are very nice More

by d19mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 06, 2024 -

Genesis of Southwest Houston responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2024

Great customer service and great staff members very friendly environment for adults and children thanks More

by Tconway3601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Sep 06, 2024 -

Genesis of Southwest Houston responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

August 30, 2024

The customer service from Eric and the associates are always topnotch. They are very attentive to vehicle issues and serving the customer. More

by GiGi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC, Andres
Sep 02, 2024 -

Genesis of Southwest Houston responded

Hi Gigi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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