Genesis of Southwest Houston

The service associates were very polite. I'm displeased due to the fact that I missed an engagement because I had to bring my car to the dealership for service 2 days after the 30,000 mile m I'm displeased due to the fact that I missed an engagement because I had to bring my car to the dealership for service 2 days after the 30,000 mile maintenance. It turned out to be something minor that was not connected properly. More

It was a pleasure meeting with Iloyd Braide as he was very polite and helpful in my purchase of the 2016 Toyota Tundra. Love my truck. very polite and helpful in my purchase of the 2016 Toyota Tundra. Love my truck. More

Always receive special treatment from all when I’m at the dealership special thanks to Mr Trevon for going above and beyond dealership special thanks to Mr Trevon for going above and beyond More

Justin and his team at Genesis Southwest have been nothing but the best!! Highly recommend their dealership. We live on the other side of town, but the distance is worth the quality of customer servi nothing but the best!! Highly recommend their dealership. We live on the other side of town, but the distance is worth the quality of customer service they deliver. More

As an attorney with a demanding court schedule and limited time for personal errands. My recent experience purchasing a 2026 Genesis through Kobe who was my Sales Associate was nothing short of except limited time for personal errands. My recent experience purchasing a 2026 Genesis through Kobe who was my Sales Associate was nothing short of exceptional. I reached out to Kobe on a Friday afternoon, outlined precisely what I was looking for. Kobe listened carefully, confirmed every detail, and assured me that he and his team would be prepared. True to his word, when I arrived at the dealership on Saturday morning, the vehicle was fully detailed, fueled, and ready to go. The paperwork was streamlined, the process was transparent, and I was driving off the lot within two hours—without ever feeling rushed or overlooked. Kobe exemplifies what every professional hopes to encounter in a business transaction: clarity, reliability, transparency, effectiveness, efficiency, first-class service, and follow-through. He respected my time, understood my priorities, and delivered with courtesy and precision. I commend Kobe for his exceptional service and would strongly recommend him to any professional, business individual, or discerning customer seeking a premium buying experience. More

I received a timely appointment as requested with a follow reminder. The expert was pleasant and professional. follow reminder. The expert was pleasant and professional. More

Sterling McCall Genesis of Southwest Houston has always been there when I needed them because of exemplary people like Trevon “Trey” Bryant who have gone over and beyond to help me every step of the way. A been there when I needed them because of exemplary people like Trevon “Trey” Bryant who have gone over and beyond to help me every step of the way. An automobile dealership is only as good as its product and its people. My 2022 Genesis GV70 is great product and Trevon “Trey” Bryant is an outstanding employee / person. More

I am extremely satisfied with the service especially since I did not have a scheduled appointment. since I did not have a scheduled appointment. More

Christi provided excellent service with open communication, which really enhanced the car-buying experience. The service department took care of the interior wear, making the car look brand new communication, which really enhanced the car-buying experience. The service department took care of the interior wear, making the car look brand new. Overall, they went above and beyond to ensure our satisfaction. If you are looking to purchase a Genesis my recommendations , is Genesis of SW Houston and Christi was our amazing sales person. More

Great customer service but there needs to be a supervisor verifying the service has been done verifying the service has been done More