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Genesis of Southwest Houston

Houston, TX

4.7
187 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 187 reviews

June 03, 2025

As an attorney with a demanding court schedule and limited time for personal errands. My recent experience purchasing a 2026 Genesis through Kobe who was my Sales Associate was nothing short of except More

by ARose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe
May 31, 2025

I received a timely appointment as requested with a follow reminder. The expert was pleasant and professional. More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danyul
Jun 01, 2025 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Sterling McCall Genesis of Southwest Houston has always been there when I needed them because of exemplary people like Trevon “Trey” Bryant who have gone over and beyond to help me every step of the way. A More

by SDJWWSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon “Trey” Bryant
Jun 01, 2025 -

Genesis of Southwest Houston responded

Hi, we're happy you found our staff to be so supportive during your experience here at Genesis of Southwest Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

I am extremely satisfied with the service especially since I did not have a scheduled appointment. More

by SDJWWSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon Bryant
Jun 01, 2025 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

Christi provided excellent service with open communication, which really enhanced the car-buying experience. The service department took care of the interior wear, making the car look brand new More

by K.dhsmith24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christi
May 30, 2025 -

Genesis of Southwest Houston responded

Hello, we're happy you found Christi to be so supportive during your experience here at Genesis of Southwest Houston. We do hope we can be of assistance in the future. Take care!

May 26, 2025

Great customer service but there needs to be a supervisor verifying the service has been done More

by Lesstewart842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rios,Sheila
May 28, 2025 -

Genesis of Southwest Houston responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2025

I am 60 years old. My experience with the service department at Genesis Southwest Houston was better than any service I have received, cars or otherwise. Danny and Myra More

by bblaum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra and Danny
May 24, 2025 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

Excellent and quick service. Trevon is always helpful when I bring my vehicle in for scheduled service. More

by TLCollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevon Bryant
May 19, 2025 -

Genesis of Southwest Houston responded

Hello, we're happy you found our staff Trevon to be so supportive during your experience here at Genesis of Southwest Houston. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Jacob and Trey were both a pleasure to work with. They stayed in touch through the entire process. More

by bobwelch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey and Jacob
May 18, 2025 -

Genesis of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2025

Service agent and others were friendly, helpful, and efficient. Travon made sure that everything was done right for my car. More

by Fr. Clay+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travon, others
May 18, 2025 -

Genesis of Southwest Houston responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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