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Genesis of Southwest Houston

Houston, TX

4.7
114 Reviews

10155 Southwest Freeway

Houston, TX

77074

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Showing 114 reviews

November 14, 2024

Outstanding experience! No high pressure tactics, just honest, knowledgeable, helpful, folks. A seamless buying experience.. highly recommend Steph and Lloye More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steph Silver and Lloye Braide
Nov 18, 2024 -

Genesis of Southwest Houston responded

Hi James, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

I called about a car advertised on the website and reached Kobe. He was great. He knew exactly what I was looking for and located the car quickly. Within an hour we had a proposal and had a deal don More

by Kleissjames1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe
Nov 18, 2024 -

Genesis of Southwest Houston responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Simon took extra good care of me and completely made my day with his excellent customer service and quick response. Our conversation started off with him making a joke and it got me laughing, in the middle More

by CNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon, Antonio
Nov 09, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with Simon! Please don't hesitate to reach out to us if there's anything more we can do!

November 02, 2024

I am very satisfied with the professionalism and knowledge of the Genesis offerings shown by my sales rep Steven Levinson and financial manager Matthew Pfeiffer. Steven patiently worked with me to f More

by Wenwego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Levinson, Matthew Pfeiffer
Nov 04, 2024 -

Genesis of Southwest Houston responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2024

Outstanding service! ! My service advisor was friendly and very informative. Thank you thank you thank you More

by CD Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 02, 2024 -

Genesis of Southwest Houston responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

Kobe was very helpful and knowledgeable, every one was just a pleasure to do business with. More

by myvrjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobe Djire, and finance gentlemen M.P
Oct 25, 2024 -

Genesis of Southwest Houston responded

Hi, we are so happy to read such a great review about Genesis of Southwest Houston! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2024

Very good service and makes you feel the luxury car experience we purchased when buying a Genesis More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Oct 19, 2024 -

Genesis of Southwest Houston responded

Hi Tim, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

The most professional and kindest dealership I have ever dealt with. The waiting areas are very comfortable. The service is 100% More

by JDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres, and the Service Manager
Oct 19, 2024 -

Genesis of Southwest Houston responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 12, 2024

The salesman worked to meet my every need from a car buying perspective.very satisfied. More

by wharf_topsail0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rogers
Oct 15, 2024 -

Genesis of Southwest Houston responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 07, 2024

An excellent company to purchase your vehicle or to get your vehicle serviced. If you need information about anything pertaining to your vehicle, they will explain it to you. Thanks,Genesis for service a More

by besscrib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Eric Munnilal
Oct 10, 2024 -

Genesis of Southwest Houston responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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