Genesis of Ontario
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 39 reviews
Went into the dealership for a car listed on website. Ali was the dealer who helped me from door in to keys to new car. He made it very easy, no addons, didn't try to upsell any extra useless stuff. P Ali was the dealer who helped me from door in to keys to new car. He made it very easy, no addons, didn't try to upsell any extra useless stuff. Process took 2 hours. Profesional, fast, no time wasted. Thank You Ali. More
After visiting my local dealership, I made the drive to Genesis of Ontario and so happy I did! It was one of the best car buying experiences I have ever had and my salesman Ali Went above and beyond in eve Genesis of Ontario and so happy I did! It was one of the best car buying experiences I have ever had and my salesman Ali Went above and beyond in every facet of the transaction to make sure I was happy. I have been involved in sales, my entire life, and I would consider myself a tough cookie with regard to customer service, however, both Ali And the entire crew at this dealership exceeded my expectations. More
In October, 2024, my wife and I went to Genesis of Ontario to view their selection of GV80s, and actually see the vehicle in person. We were met by a salesman (Ali Yangin) who was extremely polite, Ontario to view their selection of GV80s, and actually see the vehicle in person. We were met by a salesman (Ali Yangin) who was extremely polite, and not pushy at all. Ali led us to a couple of the vehicles they had in stock. We had been to a couple other dealerships for different brands, but upon seeing the GV80 in person, my wife and I both looked at each other and said, "wow." As Ali showed us some of the features and allowed us to take a test ride, it was very clear to both of us that for the money, this vehicle offers (by far) the best value. I have never been in a vehicle that provides such a smooth, quiet, and comfortable ride. Needless to say, we purchased the vehicle that day! After four months, this vehicle has been flawless. I cannot say enough positive things about Genesis of Ontario, and especially our salesman, Ali Yangin. More
James Self is a true professional! I bought a used, non Genesis car and James seemed to know the car extremely well. He explained the features and the benefits to me and even knew the I bought a used, non Genesis car and James seemed to know the car extremely well. He explained the features and the benefits to me and even knew the previous owners. The facility is absolutely beautiful, offering coffee, sodas and snacks. I was in and out quickly as TJ was a real pro at the required paperwork, offering many value adding options. Overall TEN in my book! Can't wait to get a Genesis some day soon. More
Beautiful dealer ship, James Sales and Derek were great. Very personable and treat you very well. Very personable and treat you very well. More
5 stars for my salesman, Eduardo T! He made the car-buying process incredibly smooth, even though I wasn’t local to the dealership. I requested same-day delivery, and my new GV80 was in He made the car-buying process incredibly smooth, even though I wasn’t local to the dealership. I requested same-day delivery, and my new GV80 was in my driveway that evening. Eduardo went above and beyond, spending over an hour walking me and the wife through the car’s features, setup, and functions. All the paperwork was done online or in person under 10 minutes! He even fulfilled a request to bring a red bow for pictures. Even after the sale, he remained helpful, taking my call on the weekend to assist with the Genesis app. The only minor issue was a small contract error, be sure to review everything carefully. Overall, Eduardo’s outstanding service made this an excellent experience. More
I recently had the pleasure of working with Ramy Fahmy at Genesis of Ontario while purchasing my new GV70, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Genesis of Ontario while purchasing my new GV70, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Ramy greeted me with a warm welcome and a genuine enthusiasm that instantly made me feel at ease. Ramy's knowledge of the Genesis brand and the GV70 model was impressive. He took the time to understand my needs and preferences, guiding me through the various features and options available. His patience and willingness to answer all my questions really stood out, making the entire process feel personalized and tailored to me. What I appreciated most was Ramy's no-pressure approach. He allowed me to explore the vehicle at my own pace, emphasizing the importance of finding the right fit rather than just making a quick sale. His professionalism and dedication to customer service were evident throughout our interactions. The purchasing process was smooth and efficient, thanks to Ramy's attention to detail and thoroughness. He kept me informed every step of the way, ensuring that I felt confident in my decision to purchase the GV70. Overall, my experience with Ramy Fahmy at Genesis of Ontario was outstanding. I left the dealership not only with a beautiful new vehicle but also with the satisfaction of knowing I had received top-notch service. If you're in the market for a Genesis, I highly recommend reaching out to Ramy. You won't be disappointed! More
We recently leased a car from Genesis Ontario, and we couldn't be happier with the experience. Hailey Fuerte, with the assistance of TJ, made the entire process incredibly smooth and effortless. She and couldn't be happier with the experience. Hailey Fuerte, with the assistance of TJ, made the entire process incredibly smooth and effortless. She and TJ handled all the details so alI we had to do was sign the paperwork. Hailey’s professionalism, efficiency, and dedication to customer satisfaction was evident throughout the process. We were given a personal class detailing the cars panel with many highlights, buttons, and connections. I highly recommend Genesis Ontario and especially Hailey for her sales acumen and courtesy. More
Last week my husband and I went to look at vehicles at Genesis Ontario. We didn’t exactly know what vehicle we were looking for, as we were also looking at Lexus and Audi. Within two minutes of being at t Genesis Ontario. We didn’t exactly know what vehicle we were looking for, as we were also looking at Lexus and Audi. Within two minutes of being at the dealership we were greeted by Eduardo. Eduardo got a good feel of what we were looking for and showed us the Genessis G70. He was extremely helpful, very thorough in explaining the vehicle (it was obvious he knew his stuff), and got us in the vehicle for a test drive. While it was clear, he believed in the brand, he did not feel like a high-pressure salesman. We felt comfortable with him and left, but was told he would get us some pricing. The next day, as promised, he called us with some pricing. They were able to work with our budget and we ended up driving away with the G70. Even after the purchase, Eduardo took extended time to explain all the features of the vehicle to us. He also followed up the next day. Best car salesman I’ve ever had! The dealership feels like top-notch luxury. And we felt respected and appreciated as customers. Shoutout also to Derek and Bailey who helped make the purchase experience seamless and smooth. They were able to answer any and all questions we had. Overall, a wonderful experience at Genesis of Ontario. More