Genesis of Ontario
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 33 reviews
5 stars for my salesman, Eduardo T! He made the car-buying process incredibly smooth, even though I wasn’t local to the dealership. I requested same-day delivery, and my new GV80 was in He made the car-buying process incredibly smooth, even though I wasn’t local to the dealership. I requested same-day delivery, and my new GV80 was in my driveway that evening. Eduardo went above and beyond, spending over an hour walking me and the wife through the car’s features, setup, and functions. All the paperwork was done online or in person under 10 minutes! He even fulfilled a request to bring a red bow for pictures. Even after the sale, he remained helpful, taking my call on the weekend to assist with the Genesis app. The only minor issue was a small contract error, be sure to review everything carefully. Overall, Eduardo’s outstanding service made this an excellent experience. More
I recently had the pleasure of working with Ramy Fahmy at Genesis of Ontario while purchasing my new GV70, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Genesis of Ontario while purchasing my new GV70, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Ramy greeted me with a warm welcome and a genuine enthusiasm that instantly made me feel at ease. Ramy's knowledge of the Genesis brand and the GV70 model was impressive. He took the time to understand my needs and preferences, guiding me through the various features and options available. His patience and willingness to answer all my questions really stood out, making the entire process feel personalized and tailored to me. What I appreciated most was Ramy's no-pressure approach. He allowed me to explore the vehicle at my own pace, emphasizing the importance of finding the right fit rather than just making a quick sale. His professionalism and dedication to customer service were evident throughout our interactions. The purchasing process was smooth and efficient, thanks to Ramy's attention to detail and thoroughness. He kept me informed every step of the way, ensuring that I felt confident in my decision to purchase the GV70. Overall, my experience with Ramy Fahmy at Genesis of Ontario was outstanding. I left the dealership not only with a beautiful new vehicle but also with the satisfaction of knowing I had received top-notch service. If you're in the market for a Genesis, I highly recommend reaching out to Ramy. You won't be disappointed! More
We recently leased a car from Genesis Ontario, and we couldn't be happier with the experience. Hailey Fuerte, with the assistance of TJ, made the entire process incredibly smooth and effortless. She and couldn't be happier with the experience. Hailey Fuerte, with the assistance of TJ, made the entire process incredibly smooth and effortless. She and TJ handled all the details so alI we had to do was sign the paperwork. Hailey’s professionalism, efficiency, and dedication to customer satisfaction was evident throughout the process. We were given a personal class detailing the cars panel with many highlights, buttons, and connections. I highly recommend Genesis Ontario and especially Hailey for her sales acumen and courtesy. More
Last week my husband and I went to look at vehicles at Genesis Ontario. We didn’t exactly know what vehicle we were looking for, as we were also looking at Lexus and Audi. Within two minutes of being at t Genesis Ontario. We didn’t exactly know what vehicle we were looking for, as we were also looking at Lexus and Audi. Within two minutes of being at the dealership we were greeted by Eduardo. Eduardo got a good feel of what we were looking for and showed us the Genessis G70. He was extremely helpful, very thorough in explaining the vehicle (it was obvious he knew his stuff), and got us in the vehicle for a test drive. While it was clear, he believed in the brand, he did not feel like a high-pressure salesman. We felt comfortable with him and left, but was told he would get us some pricing. The next day, as promised, he called us with some pricing. They were able to work with our budget and we ended up driving away with the G70. Even after the purchase, Eduardo took extended time to explain all the features of the vehicle to us. He also followed up the next day. Best car salesman I’ve ever had! The dealership feels like top-notch luxury. And we felt respected and appreciated as customers. Shoutout also to Derek and Bailey who helped make the purchase experience seamless and smooth. They were able to answer any and all questions we had. Overall, a wonderful experience at Genesis of Ontario. More
Great overall experience with Genesis of Ontario as a whole. My sales representative Bobby was amazing and very accommodating. I was in and out of finance in a timely manner as well which is huge plus! T whole. My sales representative Bobby was amazing and very accommodating. I was in and out of finance in a timely manner as well which is huge plus! Thank you, Bobby, Derek, Willy, and Bailey, for making my buying experience a great one! More
Amazing customer service was provided by Ramy Fahmy. He made sure we are taking care off and he answered all our questions. Very knowledgeable about the vehicle and got us a great price as well. Thank y He made sure we are taking care off and he answered all our questions. Very knowledgeable about the vehicle and got us a great price as well. Thank you Genesis of Ontario team for the excellent service. More
Hailey our sales representative was amazing. She was extremely knowledgeable, friendly and very professional. Working with her was a pleasure and Genesis has now earned our business for life. Gr She was extremely knowledgeable, friendly and very professional. Working with her was a pleasure and Genesis has now earned our business for life. Great experience More
Go see Ramy to get you the best deal available for a Genesis. Very honest and very knowledgeable sales team that get the job done. Thank to Ramy and Derek for their hard work Genesis. Very honest and very knowledgeable sales team that get the job done. Thank to Ramy and Derek for their hard work More
Go see Ramy at Genesis of Ontario, very respectful and very straight forward. Have been buying vehicles for more than 20 years but I haven’t had an experience like that before. Everything was smooth and a very straight forward. Have been buying vehicles for more than 20 years but I haven’t had an experience like that before. Everything was smooth and as promised. Will def. Send out referrals to this location. More