Genesis of Northwest San Antonio - Service Center

With the new facility, the wait times are much shorter and the customer service, while always good... is now stellar. and the customer service, while always good... is now stellar. More

Dealership is beautiful, great service, great amenities. A very comfortable lounge to wait in. I came early for my service appointment and was accepted right away. A very comfortable lounge to wait in. I came early for my service appointment and was accepted right away. More

Friendly staff , especially , Jerry Williams ! All my requests have been handled promptly and finished to my exacting standards ! 👏 All my requests have been handled promptly and finished to my exacting standards ! 👏 More

Great experience. The service reps were friendly and made sure I was comfortable while waiting. Beautiful new facility! The service reps were friendly and made sure I was comfortable while waiting. Beautiful new facility! More

Great service experience ! My car was picked up and dropped back off exactly on time . Jerry took great care of my car ! My car was picked up and dropped back off exactly on time . Jerry took great care of my car ! More

Great customer service. Excellent knowledge regarding services needed. Offered what was needed and didn't push for more. Thank you Excellent knowledge regarding services needed. Offered what was needed and didn't push for more. Thank you More

Love this new Boerne location for a Genesis dealership and service! Jerry Williams took such good care of us and our car for routine maintenance. He was professional and helpful, keeping us informed about and service! Jerry Williams took such good care of us and our car for routine maintenance. He was professional and helpful, keeping us informed about the status of the service. The facility is great - modern and efficient! More

The service was great. Best of all that you can view your vehicle while the service is being completed. The staff super friendly, helpful, thoughtful and professional. T Best of all that you can view your vehicle while the service is being completed. The staff super friendly, helpful, thoughtful and professional. The location is beautiful. More

This is a wonderful dealership! I just love everything about it!! My sales rep. Shane Monroe was awesome, very knowable about the GV80 2025, his expertise is wonderful. Ken Flynn my I just love everything about it!! My sales rep. Shane Monroe was awesome, very knowable about the GV80 2025, his expertise is wonderful. Ken Flynn my finance rep is also great and helpful as well as Jerry Williams my service rep. I have only wonderful to say since I traded in my GV80 Prestige 3.5t 2024 for a 2025 same specs. More

JC is the best advisor out there! Make sure to give him a ring if ya need anything. Make sure to give him a ring if ya need anything. More