Genesis of Northwest San Antonio - Service Center

JC took great care of us. I went in for my first oil change. The wait was very comfortable and complimentary snacks and drinks. We were very happy with our service visit. I went in for my first oil change. The wait was very comfortable and complimentary snacks and drinks. We were very happy with our service visit. More

A wonderful experience. The staff and facility are top notch. I will most definitely be returning for future service a prospective purchases. The staff and facility are top notch. I will most definitely be returning for future service a prospective purchases. More

Poli was great, service dept is impressive and seems to run smoothly. Waiting area is stocked with snacks and drinks to make waiting a little easier. run smoothly. Waiting area is stocked with snacks and drinks to make waiting a little easier. More

Jerry Williams provided great customer service & made me feel valued while at the Genesis location feel valued while at the Genesis location More

My sales person was very friendly and knowledgeable. Responding to all my questions in a quickly manner. Responding to all my questions in a quickly manner. More

Poli was extremely helpful and the entire staff was very open and accommodating with questions and needs. open and accommodating with questions and needs. More

My service advisor was Jerry. He was extremely helpful with my tire replacement for my GV80. Arranged a pickup for my son to get the car. Very helpful. Kept me informed of cost He was extremely helpful with my tire replacement for my GV80. Arranged a pickup for my son to get the car. Very helpful. Kept me informed of costs via text. More

My service advisor kept me informed on the service needed and how long it would take for the service to be completed. He also mentioned to me about the refreshment bar. Also, my genesis was clean after it wa and how long it would take for the service to be completed. He also mentioned to me about the refreshment bar. Also, my genesis was clean after it was returned back to me when the service was complete. More

My service advisor was very helpful in explaining the process for my service recall on my G80. I was given a loaner car and was called with updates on my car. process for my service recall on my G80. I was given a loaner car and was called with updates on my car. More

service was good. got my vehicle sooner than I expected. I wil have my car serviced there again got my vehicle sooner than I expected. I wil have my car serviced there again More