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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
255 Reviews

255 Reviews of Genesis of Northwest San Antonio - Service Center

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September 30, 2024

Engine light issue and rattle issue have not been fixed for the past 2 years after several attempts More

by JMENDIOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
September 29, 2024

Fantastic! It was seamless & customer service was great. They were professional, courteous and very nice. More

by MEEGGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
September 28, 2024

Except for my inability to find the dealership until I asked another dealership every thing was excellent. More

by NDOKI43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
September 28, 2024

Excellent understanding service which stands apart from other and will happily onto to get my vehicle serviced here. More

by dscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
September 28, 2024

The dealership was very nice. The staff was very friendly and loved the atmosphere. Jerry took care of everything for me and kept me in the loop on what was going on. More

by marobarksdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
September 26, 2024

Poli was great, Ken in financing was informative , shop is nice and organized and everyone was friendly! More

by sheilajahnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Poli, Ken
September 21, 2024

1st Class Service from a compentent and caring staff. Mr. Ahmed Alakras was with us every step of the way educating us on the car and answering a multitude of questions! He made the process seamless and More

by EVA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ahmed Alakras
September 18, 2024

Jerry is the best! The service techs are quick and thorough. I'm pleased with the service department and the great snacks! More

by mike8936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry , service advisor.
September 15, 2024

JC and the team were great! Awesome atmosphere the dealership was sooo nice and modern! More

by Lisela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
September 15, 2024

JC took excellent care of me and my car. Got me into a loaner quickly. More

by todd.rushing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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