Genesis of Northwest San Antonio - Service Center
Boerne, TX
255 Reviews of Genesis of Northwest San Antonio - Service Center
Jerry is the reason I have changed my mind about this dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. More
Jerry is the reason I have changed my mind about this dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. dealership. He is on top of everything, answers his calls and ensures I’m good with the service. I appreciate his responsiveness. More
Jerry and the other service advisor are swamped. Too many calls not enough manpower. Took 4 days of calling and leaving messages until we got a return call. Once we finally got he car scheduled Too many calls not enough manpower. Took 4 days of calling and leaving messages until we got a return call. Once we finally got he car scheduled for service everything was fine More
Service was excellent. Jerry took great care of me. The only glitch was several voicemail messages that appeared to go into a black hole. I am sure they found the issue and Jerry took great care of me. The only glitch was several voicemail messages that appeared to go into a black hole. I am sure they found the issue and corrected it. More
Prakash was very helpful and took a lot of time with us to make sure we got the car and the deal we wanted. He went above and beyond to try to make things right when we weren't happy with certain things. to make sure we got the car and the deal we wanted. He went above and beyond to try to make things right when we weren't happy with certain things. We appreciated his help and professionalism. More
JC and Nate were exceptional! They made my experience a pleasant one! Would highly recommend this dealership. Clean and efficient! They made my experience a pleasant one! Would highly recommend this dealership. Clean and efficient! More
They picked up my car on time and nice young men were curtious and knowledgeable . They found other things that had to be done along with the oil change, but not so bad. Delivery was on time and all went curtious and knowledgeable . They found other things that had to be done along with the oil change, but not so bad. Delivery was on time and all went well. More