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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.6
239 Reviews

239 Reviews of Genesis of Northwest San Antonio - Service Center

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September 21, 2024

1st Class Service from a compentent and caring staff. Mr. Ahmed Alakras was with us every step of the way educating us on the car and answering a multitude of questions! He made the process seamless and More

by EVA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Ahmed Alakras
September 18, 2024

Jerry is the best! The service techs are quick and thorough. I'm pleased with the service department and the great snacks! More

by mike8936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry , service advisor.
September 15, 2024

JC and the team were great! Awesome atmosphere the dealership was sooo nice and modern! More

by Lisela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
September 15, 2024

JC took excellent care of me and my car. Got me into a loaner quickly. More

by todd.rushing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
September 14, 2024

JC took great care of us. I went in for my first oil change. The wait was very comfortable and complimentary snacks and drinks. We were very happy with our service visit. More

by MISSEY.MANNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. C.
September 14, 2024

A wonderful experience. The staff and facility are top notch. I will most definitely be returning for future service a prospective purchases. More

by SALINAS.R.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
September 11, 2024

Poli was great, service dept is impressive and seems to run smoothly. Waiting area is stocked with snacks and drinks to make waiting a little easier. More

by sheilajahnke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Poli
September 11, 2024

Jerry Williams provided great customer service & made me feel valued while at the Genesis location More

by 2jdwill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
September 10, 2024

My sales person was very friendly and knowledgeable. Responding to all my questions in a quickly manner. More

by LEWISDAMON44
Recommend Dealer
Yes
Employees Worked With
Hunter
September 09, 2024

Poli was extremely helpful and the entire staff was very open and accommodating with questions and needs. More

by KRYZTOFERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Poli, Mr. Flynn
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