Genesis of Northwest San Antonio - Service Center

Friendly excellent service the waiting areas was amazing. I was able to relax while my car was being worked on. I was able to relax while my car was being worked on. More

Ernest has always helped me get my car in and out as quickly as possible! quickly as possible! More

Delayed response time of more than 1 month. No follow up when the car is in service. No one answers the phone. No follow up when the car is in service. No one answers the phone. More

Very professional staff and special thanks to Ruben, Ernest and Sonya. They made my wait time very short and communication was great Ernest and Sonya. They made my wait time very short and communication was great More

Tremendously cordial, responsive, efficient and accommodating. They are dealing with a difficult time as the dealership is undergoing remodeling but nonetheless they couldn’t provide better custome accommodating. They are dealing with a difficult time as the dealership is undergoing remodeling but nonetheless they couldn’t provide better customer service! More

They treat me like an inconvenience and have poor communication. Please open up dedicated Genesis dealerships. communication. Please open up dedicated Genesis dealerships. More

Super responsive and returned my car quickly and even filled my tank! Exceeded my expectations filled my tank! Exceeded my expectations More

Thank you Ernest and Eduardo for information and staying in contact with me Your drivers were courteous and polite in contact with me Your drivers were courteous and polite More

Great service, professional approach and a pleasure to do business with this dealership. Highly recommended business with this dealership. Highly recommended More

Scheduled an appointment to have my tire change. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. Earnest was helpful to get me started. However, I was put on the backburner and I waited three hours to get my tire changed. More