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Genesis of Northwest San Antonio - Service Center

Boerne, TX

4.7
255 Reviews

255 Reviews of Genesis of Northwest San Antonio - Service Center

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December 01, 2024

Jerry Williams got my Genesis in quickly and handled my needs professionally and in a timely manner. First class service from a first class service representative More

by USMC3D2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Williams
November 29, 2024

Good service friendly professionals in and out quick good snacks nice waiting area very clean More

by ALVAREZJUAN448
Workmanship
Recommend Dealer
Yes
Employees Worked With
JC
November 28, 2024

JC was helpful, communicative and timely to service my vehicle under warranty and provide a loaner vehicle. More

by DEVONJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
November 25, 2024

Jerry William fit me in for service right away and during the process kept me appraised on the progress. More

by FG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n.a.
November 22, 2024

I love the new dealership! Came in for regular maintenance and was treated quickly and professionally! Thank you! More

by rmrossiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry and Matt
November 22, 2024

As a Genesis owner for 15 years - I’ve always used Genesis if NW for service. More

by debdebelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Rodriguez
November 17, 2024

Fantastic service by Jerry and valet service by Nate and team! Picked up my car as scheduled and delivered same day as expected. Kept me informed and followed up. More

by yflitwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Nathan
November 13, 2024

The dealership experience was great. The salesman were great to work with and explained everything well More

by marobarksdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan wyble
November 11, 2024

Great friendly service. Very efficient customer service. Great communication about my service and the condition of my vehicle. More

by mfk78209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Willams
November 10, 2024

Everyone appreciates personalized service and I feel I receive it from JC, Sharon, and Nate. They all realize that they are in the customer satisfaction business and that the car is just a product; very s More

by STEPHENMLMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, Sharon, & Nate
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