Genesis of Northwest San Antonio - Service Center

Jerry and staff at the service department gave me excellent service while taking care of the issue with my new Genesis G80. excellent service while taking care of the issue with my new Genesis G80. More

Just wish there was a dealership closer to me in New Mexico. 7 hr drive for a 1 hour fix is a bit much. Mexico. 7 hr drive for a 1 hour fix is a bit much. More

Professional, courtesy and timely. Can't ask for more. Will be back for our next service. Can't ask for more. Will be back for our next service. More

Great service and pleasant waiting room and snacks 👍🏾Great job great job great job 👏🏾 and nice car overall CV70 👍🏾Great job great job great job 👏🏾 and nice car overall CV70 More

Great service and delivery. I will be back. Thank you so much. Until next time I will be back. Thank you so much. Until next time More

EXELLENT! !! Workers, and sales representatives. Very helpful, kind and caring. Beautiful experience with them. Top job !! Workers, and sales representatives. Very helpful, kind and caring. Beautiful experience with them. Top job More

Great vehicles! Great facility! Great service! Friendly, professional staff! = Satisfied customer Much appreciated…thanks much! Great facility! Great service! Friendly, professional staff! = Satisfied customer Much appreciated…thanks much! More

Had an appointment at 09:15 and the car was taken to the bay area two hours later. When I booked the appointment I was told the couldn't overbook therefore I was delayed another day. Additionally when I cal bay area two hours later. When I booked the appointment I was told the couldn't overbook therefore I was delayed another day. Additionally when I called around 4:30 PM on Tuesday afternoon and was prompted to the service department I could only leave a voice message. I explained that I needed to make an appointment as the oil level was not registering on the dip stick as the level was too low. I had to recall on Wednesday morning around 08:10 as there was no call back from the service department. Someone did answer that time but did not seem aware that I had left a message the prior afternoon. Last year, I encountered the same issue that no one answers st the service desk when I called during operational hours. More

worked with Tim Owen’s today and received nothing but great service! Recommend this professional business for sure! great service! Recommend this professional business for sure! More

JC was very helpful in getting my vehicle in to have the driver assist system checked driver assist system checked More