Genesis of Northwest San Antonio - Service Center

I couldn't be more happy with the service I received. I desperately needed an oil change and they squeezed me in and were so kind and efficient about my appointment. Jerry in service is a wonderful man I desperately needed an oil change and they squeezed me in and were so kind and efficient about my appointment. Jerry in service is a wonderful man and Matt the service manager is so accommodating and kind. Great dealership and fantastic service! More

JC was amazing, he kept us informed at every step of the process. Took care of our vehicle like it was his own. 10 out of 10 process. Took care of our vehicle like it was his own. 10 out of 10 More

Might be a duplicate but this is a great Genesis dealer! ! Separating from Hyundai dealers has created a different feel. Beautiful facility and very nice folks. ! Separating from Hyundai dealers has created a different feel. Beautiful facility and very nice folks. More

Service department did everything to make sure the process was quick and painless. JC kept me updated and answered all of my questions. process was quick and painless. JC kept me updated and answered all of my questions. More

Nicest dealership I've ever stepped foot in. Absolutely beautiful building and layout. Jerry Williams is a fantastic service advisor. Keep that guy around!! Absolutely beautiful building and layout. Jerry Williams is a fantastic service advisor. Keep that guy around!! More

Both the service manager, Jerry, and the driver that took my car for service, Nate, were professional and courteous. The process was painless. I'd give higher than 5 stars if I could. my car for service, Nate, were professional and courteous. The process was painless. I'd give higher than 5 stars if I could. More

It’s about time there’s a decent dealership somewhere in central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service central Texas. My previous experiences with Genesis service has absolutely sucked. This is resulting in me trading the vehicle away. Lack of service points and TERRIBLE service experience at previous locations. Jerry and this new dealership almost…..ALMOST changed my mind about keeping the vehicle. More

Jerry Williams provided outstanding service and is an excellent ambassador for the Genesis brand. Thank you! excellent ambassador for the Genesis brand. Thank you! More

Very kind, straight to the point and took care of me where it wasn’t of any inconvenience to me, great service. where it wasn’t of any inconvenience to me, great service. More

I always get great service here. Everyone is always nice and take care of any questions i have. Everyone is always nice and take care of any questions i have. More