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Genesis of Metairie - Service Center

Metairie, LA

4.8
21 Reviews

21 Reviews of Genesis of Metairie - Service Center

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April 24, 2025

Great reliable service. Genesis of New Orleans really outshined the Genesis I “use” to visit! More

by LAVAL.FRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Genesis of New Orleans responded

Thank you, LAVAL.FRANKLIN, for your kind words and for choosing Genesis of New Orleans. We're thrilled to hear that you had a positive experience and that we stood out compared to your previous visits elsewhere. Your feedback is greatly appreciated and inspires us to continue providing excellent service.

April 24, 2025

Service was done efficiently and well, in a friendly manner I like the Genesis dealership More

by PRKASTL
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Report | Print
Apr 25, 2025 -

Genesis of New Orleans responded

Thank you so much for sharing your positive experience with us. We're thrilled to hear that you found our service efficient and that our team provided a friendly atmosphere. It's wonderful to know you enjoy visiting our dealership. Your kind words mean a lot to us, and we look forward to serving you again in the future.

April 19, 2025

Very accommodating and quick service while you wait. Friendly and knowledgeable people in.both sales and service. More

by JOHN.BURKE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Genesis of New Orleans responded

Thank you, JOHN.BURKE65, for your kind words. We're thrilled to hear that you found our service accommodating and efficient. Our team takes pride in being friendly and knowledgeable, and your feedback reinforces our commitment to providing an exceptional experience for our customers. We appreciate you taking the time to share your positive experience with us.

April 17, 2025

Friendly and knowledgeable staff with A1 customer service. I will use again for future service appointments More

by JEROMEMAYS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that our staff's friendliness and expertise made an impression. We look forward to welcoming you back for your future service appointments.

April 14, 2025

Great service and communication Hunter was easy to work with. The service department was able to fix my issue while I waited. Very satisfied with my experience More

by ALYCE.LACOUR
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Report | Print
Apr 15, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We are delighted to hear that Hunter and our service department were able to meet your expectations and resolve your issue efficiently. Your satisfaction is our priority, and we appreciate your kind words.

April 13, 2025

Very pleasant and personable. So pleased not to work with Hyundai anymore .love my genesis. More

by ANDREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We're delighted to hear that you are enjoying your Genesis and that our team was able to provide a pleasant and personable experience. Your satisfaction is important to us, and we appreciate your kind words.

April 09, 2025

Prompt service. Dealership is clean, staff is nice & it's nice to have complimentary snacks & drinks. More

by Qu€€nCoutu®€4€va
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Report | Print
Apr 09, 2025 -

Qu€€nCoutu®€4€va responded

Hunter was VERY Professional, knowledgeable & helpful. He is doing an Exceptional job. Shout out! to the Tech. who repaired my car.

April 09, 2025

Overall, attentive and thorough with service. Keeps the customer in the know when services are being completed. Everyone is friendly. This is definitely a different calabor of experience at its b More

by KWISE256
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Report | Print
Apr 10, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our team provided you with attentive and thorough service while keeping you informed. It's wonderful to know that you felt welcomed and valued during your visit. Your feedback is incredibly encouraging, and we're delighted that you enjoyed your time with us.

March 26, 2025

Genesis Of New Orleans has exceeded my expectations. Hunter is very nice and got my vehicle back on the road in days. More

by 1BRANDIYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words. We're thrilled to hear that Hunter was able to assist you promptly and that your experience with Genesis of New Orleans exceeded your expectations. Your positive feedback is greatly appreciated.

March 17, 2025

Quick and easy service. Programmed and cut a new key for me in just over an hour More

by adamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Genesis of New Orleans responded

Thank you, Adam, for taking the time to share your experience. We're glad that you found our service quick and efficient. It was our pleasure to assist you with programming and cutting your new key. We look forward to the opportunity to serve you again in the future.

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