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Genesis of New Orleans
Metairie, LA
28 Reviews
The team at Genesis of New Orleans would like to welcome you to our dealership in Metairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Metairie, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Metairie count on the high-quality vehicles and services found at Genesis of New Orleans, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 28 reviews
February 23, 2025
Great routine maintenance on my gv80. Everyone was courteous and knowledgeable. Service was quick Now it’s a temporary building while they start new construction of permanent location. Everyone was courteous and knowledgeable. Service was quick Now it’s a temporary building while they start new construction of permanent location. More
by AJAUFRE2
Verified CustomerEmployees Worked With
February 23, 2025
Great customer service. I understand it’s a new location but a difficult to get to. Super thankful that was able to have a loaner but I’m upset that my vehicle didn’t get de I understand it’s a new location but a difficult to get to. Super thankful that was able to have a loaner but I’m upset that my vehicle didn’t get detailed. More
by ANMERCADAL
Employees Worked With
February 19, 2025
Staff is great! And the temporary building is definitely nice I can't wait for the new building and purchasing my next vehicle. And the temporary building is definitely nice I can't wait for the new building and purchasing my next vehicle. More
by CHARLES.LEWIS86797
February 17, 2025
Excellent. Extremely helpful. Very accommodating and polite.very courteous. I coul say so much more. Dealing with Genesis NOLA was effortless and pleasant. Extremely helpful. Very accommodating and polite.very courteous. I coul say so much more. Dealing with Genesis NOLA was effortless and pleasant. More
by FAVRETJ
Employees Worked With
February 15, 2025
Although this dealership has only been open for a week I’ll rate them 10 out of 10 I’ll rate them 10 out of 10 More
by TIFFLA414
Employees Worked With
February 15, 2025
Nice, new facility. Service department was professional and customer service oriented. Still getting organized but getting better Service department was professional and customer service oriented. Still getting organized but getting better More
by GMTOKU
Employees Worked With
February 18, 2021
I bought my Genesis G80 from this dealership 3 years ago. Car Gurus had rated the car/dealership as a Great Deal and I was very happy with the buying experience. Prior to this purchase I had owned 4 Lexus Car Gurus had rated the car/dealership as a Great Deal and I was very happy with the buying experience. Prior to this purchase I had owned 4 Lexus ES cars and an Audi A5. The Genesis is my favorite among all of these cars. I have had my car serviced several times at Genesis of Metairie. It is easy to schedule maintenance. I have always chosen to wait while my car is serviced even though I have options such as valet, where the car is picked up and a loaner is provided. The service area is very comfortable, with coffee, snacks, fruit and other drinks available. My service is always accomplished within the time period quoted and a complimentary wash is provided. I highly recommend this dealership. More
by G80
Employees Worked With
I only remember the name Caralynn. All service department employees provided excellent customer service......
December 02, 2020
I cannot say how much I respect this dealership since I am not a good writer but this is the absolute best I have ever dealt with and I have dealt with plenty since I turned 90 years of age last week. am not a good writer but this is the absolute best I have ever dealt with and I have dealt with plenty since I turned 90 years of age last week. More
by lafish2
Employees Worked With
CARALYNN LEDET
