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Genesis of New Orleans

Metairie, LA

4.9
28 Reviews
The team at Genesis of New Orleans would like to welcome you to our dealership in Metairie, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Metairie, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Metairie count on the high-quality vehicles and services found at Genesis of New Orleans, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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3240 Power Boulevard

Metairie, LA

70003

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Showing 28 reviews

April 24, 2025

Great reliable service. Genesis of New Orleans really outshined the Genesis I “use” to visit! More

by LAVAL.FRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Trent helped me find exactly the car I wanted, focused on the details that were important to me, got all of my questions answered, and was proactively helpful setting up my G70 and app once I decided to fina More

by Brazen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie "Bo" Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Green
Apr 21, 2025 -

Genesis of New Orleans responded

Thank you so much for sharing your experience with us. We're thrilled to hear that Trent and Sam were able to assist you in finding the perfect car and that you felt at ease throughout the process. It's wonderful to know that you appreciated our friendly, non-pressure environment. We look forward to welcoming you back for service and are grateful for your recommendation.

April 19, 2025

Very accommodating and quick service while you wait. Friendly and knowledgeable people in.both sales and service. More

by JOHN.BURKE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Bouie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Genesis of New Orleans responded

Thank you, JOHN.BURKE65, for your kind words. We're thrilled to hear that you found our service accommodating and efficient. Our team takes pride in being friendly and knowledgeable, and your feedback reinforces our commitment to providing an exceptional experience for our customers. We appreciate you taking the time to share your positive experience with us.

April 17, 2025

Friendly and knowledgeable staff with A1 customer service. I will use again for future service appointments More

by JEROMEMAYS79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that our staff's friendliness and expertise made an impression. We look forward to welcoming you back for your future service appointments.

April 14, 2025

Great service and communication Hunter was easy to work with. The service department was able to fix my issue while I waited. Very satisfied with my experience More

by ALYCE.LACOUR
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Apr 15, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We are delighted to hear that Hunter and our service department were able to meet your expectations and resolve your issue efficiently. Your satisfaction is our priority, and we appreciate your kind words.

April 13, 2025

Very pleasant and personable. So pleased not to work with Hyundai anymore .love my genesis. More

by ANDREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We're delighted to hear that you are enjoying your Genesis and that our team was able to provide a pleasant and personable experience. Your satisfaction is important to us, and we appreciate your kind words.

April 09, 2025

Prompt service. Dealership is clean, staff is nice & it's nice to have complimentary snacks & drinks. More

by Qu€€nCoutu®€4€va
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Apr 09, 2025 -

Qu€€nCoutu®€4€va responded

Hunter was VERY Professional, knowledgeable & helpful. He is doing an Exceptional job. Shout out! to the Tech. who repaired my car.

April 09, 2025

Overall, attentive and thorough with service. Keeps the customer in the know when services are being completed. Everyone is friendly. This is definitely a different calabor of experience at its b More

by KWISE256
Recommend Dealer
Yes
Employees Worked With
Hunter Roussel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Roussel
Apr 10, 2025 -

Genesis of New Orleans responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our team provided you with attentive and thorough service while keeping you informed. It's wonderful to know that you felt welcomed and valued during your visit. Your feedback is incredibly encouraging, and we're delighted that you enjoyed your time with us.

April 08, 2025

Sam and Andy both did a great job meeting and exceeding my customer needs. Very pleased Genesis Dealership is now open in Metairie La. More

by BOBBY50033
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Qureshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Genesis of New Orleans responded

Thank you for taking the time to share your positive experience with us. We're glad that Sam and Andy were able to meet and exceed your expectations. It's wonderful to know that you're pleased with our new location in Metairie, LA. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 07, 2025

Very pleased with the service. The Sales manager Sam, is very knowledgeable on the product and support. More

by joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Buhler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Genesis of New Orleans responded

Thank you for sharing your positive experience. We're delighted to hear that you were pleased with the service and that Sam, our sales manager, could assist you with his product knowledge and support. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.

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