Genesis of Naples - Service Center

Everything went as it was supposed to and Pawel couldn’t have been more professional. I was kept up with progress by text ( my preferred method communication) ALL GOOD have been more professional. I was kept up with progress by text ( my preferred method communication) ALL GOOD More

Fantastic service. Peter Franks was courteous and professional. Car was washed nicely following my first oil change. Peter Franks was courteous and professional. Car was washed nicely following my first oil change. More

Great employees, super management. They handle matters professionally and in a timely manner. Great coffee too! They handle matters professionally and in a timely manner. Great coffee too! More

Once I got the appointment, the experience was seamless. It is somewhat frustrating that you have to wait eight or 10 weeks to get your car assessed when you’re concerned. It is somewhat frustrating that you have to wait eight or 10 weeks to get your car assessed when you’re concerned. More

Great service from Pawel and all involved. Have been very happy with the dealership since we purchased our G90. Have been very happy with the dealership since we purchased our G90. More

Outstanding service manager and timely service. We are so grateful for the entire service chain from tow to service completion. Great team! We are so grateful for the entire service chain from tow to service completion. Great team! More

Excellent service at this dealership. Porters are always available. The service staff, Peter and Pawel, are very efficient and personable. Porters are always available. The service staff, Peter and Pawel, are very efficient and personable. More

Great service team prompt, polite all around excellence. We had no wait time towed the car in for flat repair... We had no wait time towed the car in for flat repair... More

Communication was not good. Left messages and text without response. Eventually came in person to try to get appt for recall work. Once the work was being done, all went well. Left messages and text without response. Eventually came in person to try to get appt for recall work. Once the work was being done, all went well. More

Great service every time I bring my Genesis in for service, Pawel Bartnicki is great and communicates well until my car is ready for pickup! service, Pawel Bartnicki is great and communicates well until my car is ready for pickup! More