Genesis of Naples - Service Center

You have to book very far ahead to get an appointment, but the waiting area and loaner policy is nice. They completed the job the next day by noon as promised for 3 recalls in our Genesis. We got smart an but the waiting area and loaner policy is nice. They completed the job the next day by noon as promised for 3 recalls in our Genesis. We got smart and booked the 2025 service ahead of time. Don't plan on waiting though for your service. It will be overnight. More

The service department does what they promise. Fix, maintain, and do it properly & promptly. Very professional Fix, maintain, and do it properly & promptly. Very professional More

Just stopped in because my tire pressure was low. Inspection showed a nail in a place that couldn’t be repaired. Was replaced and back on the road in under 2 hours. Inspection showed a nail in a place that couldn’t be repaired. Was replaced and back on the road in under 2 hours. More

They went WAY above and beyond , they didn't have to, but they did. They are #1 in my "book". Thank you but they did. They are #1 in my "book". Thank you More

Had my tires rotated yesterday. After the driver returned my car received an alert saying my back tires had very low pressure. so much for the 9 point inspection. They didn’t ev After the driver returned my car received an alert saying my back tires had very low pressure. so much for the 9 point inspection. They didn’t even check the pressure of my tires. More

Peter is friendly ,helpful and knowledgeable. Overall the staff was very courteous despite how busy the service department was. A very pleasant experience for my first time. Thank you! Overall the staff was very courteous despite how busy the service department was. A very pleasant experience for my first time. Thank you! More

JC did an excellent job during my last service appointment. Great on communication and keeping me up to date a to its progress. A keeper for sure. appointment. Great on communication and keeping me up to date a to its progress. A keeper for sure. More

Nice professional service and communication. Peter is an excellent service rep. and I appreciate a comfortable clean environment to wait. Peter is an excellent service rep. and I appreciate a comfortable clean environment to wait. More

Peter is an asset! Organized, professional, communicative, friendly, kind and caring - he has earned my trust! ***** Organized, professional, communicative, friendly, kind and caring - he has earned my trust! ***** More

Excellent Service! Friendly, efficient and caring! Unexpected flat tire, came in same day, New tire in an hour! Friendly, efficient and caring! Unexpected flat tire, came in same day, New tire in an hour! More