Genesis of Montgomery
Cincinnati, OH
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I felt like I got treated like I was a bother. I went through two separate sales people because they were both rude. I almost left before the test drive. The car was nice though. I went through two separate sales people because they were both rude. I almost left before the test drive. The car was nice though. More
2023 GV80 - had a flat tire. Could not get anyone in service after 10+ tries. Took car in and had tire repaired. Technician neglected to pump up the tire after repair. Talked wit Could not get anyone in service after 10+ tries. Took car in and had tire repaired. Technician neglected to pump up the tire after repair. Talked with GM Jon McFarland and got a bunch of excuses. Not a good first experience. More
I have owned multiple upscale cars including BMW and Audi but have never run into the following: 1. A downright rundown shabby waiting room for service. Stained rugs, split leather seats from wear, old scho but have never run into the following: 1. A downright rundown shabby waiting room for service. Stained rugs, split leather seats from wear, old school coffee server, no complimentary water. Muffler shops have nicer accommodations. 2. Loaners seldom available without long notice. When I do get one, I get one much smaller than my g90 If they want to be a dealership selling cars for 80k and up, they should act like it More
They wanted over blue book for a car with almost 200k on it. Refused to budge more than a hundred dollars from the price. Found the same exact car with less miles for half the price it. Refused to budge more than a hundred dollars from the price. Found the same exact car with less miles for half the price More