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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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February 24, 2020

Service Review Randy is always very attentive and communicates well. He works hard to accommodate scheduling issues. The valet service is excellent and always on t More

by kmackay0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Golnitz
Feb 24, 2020 -

Genesis of Milwaukee responded

Kevin, thank you for sharing about your positive experience working with Randy! We are so glad he successfully serviced all your vehicle's needs!

February 24, 2020

Randy took the time to listen to my concerns and carefully write them down, so as to get them addressed while my vehicle was in for service. Everything was taken care of. I will definitely be back More

by Chief Jim
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Feb 26, 2020 -

Genesis of Milwaukee responded

We are thrilled you loved your experience working with Randy in our Service Department! We look forward to your next visit!

February 21, 2020

I was in for a scheduled oil change and they got me in as scheduled and finished quick. Complimentary wash was a nice addition! Thanks More

by 2TOMRAI
Recommend Dealer
Yes
Employees Worked With
Alicia
Feb 24, 2020 -

Genesis of Milwaukee responded

We are happy to hear you had a successful service visit with us!

February 21, 2020

It was a great experience from the appointment process to bringing the vehicle in, repair was perfect and everyone involved was great and very friendly More

by colombianfabio
Recommend Dealer
Yes
Employees Worked With
John Diez Mike Radmer Randy Malitz Dan Doble Jean Sommers Alicia Gunter Chris Brunn
Feb 24, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your positive experience with us!

February 21, 2020

Everything ran smoothly. I came in for an oil service and checkup. I was shown with the filter replacement before the service. So no surprise and no pressure. More

by JOELZS
Recommend Dealer
Yes
Employees Worked With
Alicia
Feb 24, 2020 -

Genesis of Milwaukee responded

Thank you so much for sharing!

February 18, 2020

Always a pleasure to come here. Service was excellent. Every one was friendly and courteous in spite of the fact that I was late. Thanks! I would highly recommend Boucher. Every More

by MSMURFO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers, Robert Maas
Feb 19, 2020 -

Genesis of Milwaukee responded

We are happy to hear you had a positive experience with our Service Department! Please reach out to us if there is anything else we can do for you moving forward!

February 18, 2020

I so appreciate the person that was serving me. The young lady was over the top with her customer service and I so appreciated her smile and general demeanor! I want her EVERY TIME I come to Boucher! She is More

by THWILL7763
Recommend Dealer
Yes
Employees Worked With
Call me for name still searching
Feb 19, 2020 -

Genesis of Milwaukee responded

Thank you for sharing this wonderful review! Please reach out to us at 262-522-1000 so we can help you distinguish what young lady you are describing. We appreciate your business and loyalty and look forward to seeing you again!

February 15, 2020

Very prompt with appointment time.Very professional and pleasant personnel. Nice waiting area. Explained what problem was with vehicle and gave a detailed estimate of the cost. Gave me a ride home . More

by laura.kloth
Recommend Dealer
Yes
Employees Worked With
Dan Doble, John Diez
Feb 17, 2020 -

Genesis of Milwaukee responded

Laura, We are thrilled to hear our employees going the extra mile for you! Thank you for sharing!

February 14, 2020

Nice customer service Very happy with how they looked at my problem, couldn’t find anything wrong, washed my car all at a no charge. They are the best! More

by GGOYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’ t recall names
Feb 17, 2020 -

Genesis of Milwaukee responded

We love to hear about happy customers like you!

February 14, 2020

Quick, friendly, efficient I went in for an oil change, was told it would be about an hour. It was only 40 minutes. The waiting area was clean and I appreciated the variety of f More

by grmaggie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Feb 17, 2020 -

Genesis of Milwaukee responded

Thank you for your review! We work very hard to meet expectations like yours and we are so happy to hear we hit the mark for you!

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