Genesis of Milwaukee - Service Center

service Extremely professional and courteous. Randy got me promptly and made the entire check in process quick and easy. Was offered a loner car for the day w Extremely professional and courteous. Randy got me promptly and made the entire check in process quick and easy. Was offered a loner car for the day which made things very easy. More

I Cannot be happier with a service department. We have 2 leases coming up and will purchase from Boucher because of the service . It’s the best. leases coming up and will purchase from Boucher because of the service . It’s the best. More

Service 2012 Sonata Great service. Car was done earlier than expected, which it nice. Checked the car over to make sure there were no other problems. Associates were very Great service. Car was done earlier than expected, which it nice. Checked the car over to make sure there were no other problems. Associates were very nice. More

GREAT SERVICE PROVIDED Tremendous experience from Dennis, as the valet who picked-up my vehicle, leave a great loaner and then deliver my vehicle back home, to the service d Tremendous experience from Dennis, as the valet who picked-up my vehicle, leave a great loaner and then deliver my vehicle back home, to the service department's routine maintenance and total clean-up of my automobile. Now THAT is real service!! GREAT JOB!! More

Great service - very through work We had to bring in our car for a 60,000 check up. The technician was very through in showing me what they were going to do and the estimated cost. We We had to bring in our car for a 60,000 check up. The technician was very through in showing me what they were going to do and the estimated cost. We had also gone in the ditch the week before and wanted them to do a check on any damage for us. Anything that was not in the initial check but that came up during the check they called me and went over the costs and the urgency. I really appreciated the explanations More

Told me that it would be an hour for the oil change. It only took them a half hour. I am pleased with that. What was bothersome was the car running in the service writer area with no evacuation system hook only took them a half hour. I am pleased with that. What was bothersome was the car running in the service writer area with no evacuation system hooked up to it. More

I want to thank Alicia for her excellence in providing top notch Customer Service! It’s not only what she did as part of her job but how she actually connected and treated me—sympathy and empathy is alway top notch Customer Service! It’s not only what she did as part of her job but how she actually connected and treated me—sympathy and empathy is always key in Customer Service! I once heard there is 2 types of Services: Transactional OR Transformational and anytime a company no matter what business you do if you ever do Transformational work in that person you’re serving— trust me it’s noticeable and this car dealership has had the best interest for me! I really love this dealership! I also noticed the little details like giving out cookies or laying out breakfast bar with coffee in the waiting area —- truly made me feel so welcomed! I truly want to thank this dealership for always going above and beyond! More

I have had very good service and advice at my Hyundai dealership since I purchased my 2017 Tucson. I appreciate their friendliness and attention to my concerns dealership since I purchased my 2017 Tucson. I appreciate their friendliness and attention to my concerns More

Worked with Alicia. She did a great job. Was courteous and worked quickly. I was able to get in and out pretty quick. Plus they washed the car which was a nice bonus. and worked quickly. I was able to get in and out pretty quick. Plus they washed the car which was a nice bonus. More

Very bad at. Communication I was always having to call and find out what was wrong with car or when it was done how to pick it up and find out what was wrong with car or when it was done how to pick it up More