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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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April 08, 2020

Needed oil change Was time for my oil change and Alicia was very friendly and Dealer wasn't too busy and I was able to stay outside while car was getting "The Works" an More

by RAPJOELVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter
Apr 14, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

April 01, 2020

They forgot to set all my tires to the proper pressure. Overall, they have a good customer service department. They also have good coupons that you can get off of the website. More

by vannamom
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 07, 2020 -

Genesis of Milwaukee responded

We really appreciate your feedback. Unfortunately, we are unable to find your name in our system to discuss this further. Please feel free to contact us at 262-522-1000 with any further comments or concerns. Thank you and we hope to see you again in the future!

April 01, 2020

Recall Service I made an appointment online to have my recalls taken care of. I confirmed via phone. Everyone I spoke with was kind and professional. Thanks! More

by GOLOMFAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, gentleman right by the service door (don't remember name sorry), lady in cashier's office
Apr 07, 2020 -

Genesis of Milwaukee responded

Thanks for sharing and we hope to see you again!

April 01, 2020

Upon our arrival we was greeted with a warm and nice smile for the consultant he was very respectful and kind to me and my wife, he was very quick with returning phone calls about our service to our tru More

by JOYAHLSTROM7
Recommend Dealer
Yes
Employees Worked With
John Herzer, Jonathan J. Her, Dan Doble
Apr 07, 2020 -

Genesis of Milwaukee responded

We are so glad you had a positive and friendly visit! We look forward to seeing you back in the future!

April 01, 2020

Great Picked up for oil change and tire rotation. Came back done and they cleaned both inside and outside. Was a very nice experience and I would recommend More

by BAKERCH3908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Dennis, Scott
Apr 07, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

March 31, 2020

I always find the staff to be helpful and professional. The building is always clean. I like taking my car in for oil changes because of the inspection reports I get. I like working with these guys. Sol More

by robh
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Mar 31, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

March 31, 2020

friendly staff, good work I was able to get my car in for repairs on short notice at a very difficult time. The staff was very friendly and the service was very good. I was ev More

by DISCHERTRACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Apr 01, 2020 -

Genesis of Milwaukee responded

Thank you so much for sharing!

March 27, 2020

Great service as always. Allowed for service during these trying times. Upfront with items needing service, no cost surprises. Have never had an issue with the service team. My Elantra has nearl More

by GBOLINSKI
Recommend Dealer
Yes
Employees Worked With
John Diez
Mar 31, 2020 -

Genesis of Milwaukee responded

It's our pleasure! We ride with you every mile!

March 26, 2020

oil change The experience was friendly and efficient as usual. Car was done on time/early, good communication when it was done. Service area clean and well maint More

by VERA.TREICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
Mar 26, 2020 -

Genesis of Milwaukee responded

It's so gratifying to hear you had a friendly and efficient experience at Boucher, Vera! Please reach out if there is anything else we can do for you!

March 24, 2020

Great service. Nice people. Prompt with appointment. Comfortable waiting area. Would recommend to friends and family. I will be back again for future service needs. More

by laura.kloth
Recommend Dealer
Yes
Employees Worked With
Dan Doble, John Diez
Mar 26, 2020 -

Genesis of Milwaukee responded

Thank you for the review, Laura! We are so glad you had a comfortable wait during your vehicle's service appointment! We look forward to your next visit with us!

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