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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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May 01, 2020

The staff was very friendly and helpful. The waiting area was clean and sanitized. Facilities were clean. Service was quick and reliable. Mechanics took extra precautions to keep everyone safe during t More

by ACDOUGLAS2010
Recommend Dealer
Yes
Employees Worked With
Cannot remember name. Female very nice
May 08, 2020 -

Genesis of Milwaukee responded

Thank you for sharing! At Boucher, we are taking extra precautionary measures to keep our guests and employees as safe as possible!

May 01, 2020

Safe is the C19 problem No masks people standing next to each other no hand sanitizer that worked so I didn’t feel safe it appears that no cared about the C-19 More

by jmdudzek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
May 08, 2020 -

Genesis of Milwaukee responded

We are very sorry you felt this way. We would like to discuss your visit further if you have the opportunity. Please contact our General Manager, Jim Tessmer, at 262-522-1000. We understand there is always room to improve so we hope to hear from you soon.

April 30, 2020

Everyone is Always friendly, and explained what need to be done never tries to sale more. The shop and waiting are clean and welcoming. Keep up the great job. More

by KGPASZK
Recommend Dealer
Yes
Employees Worked With
Jean, mike
May 05, 2020 -

Genesis of Milwaukee responded

We are glad you always have a positive experience with us at Boucher!

April 30, 2020

There was friendly service throughout my entire experience. Between the first phone call and the high morale of the employees when coming in for my appointment. Randy helped guide me into understan More

by J.MANTHY
Recommend Dealer
Yes
Employees Worked With
Randy
May 05, 2020 -

Genesis of Milwaukee responded

We are glad you had a good experience with us and all your questions got answered! Please feel free to contact us if there is anything else we can do for you!

April 30, 2020

Quick smooth in and out in under an hour. Everyone was nice and efficient. Ready for me when I got there. Gave me a better discount than the coupon I had. More

by laura38
Recommend Dealer
Yes
Employees Worked With
Ann
May 05, 2020 -

Genesis of Milwaukee responded

We are glad you had a good service visit, Laura!

April 29, 2020

Excellent service I brought my Sante Fe in for a noise concern and Dan was great! he assured me what was normal and what the vehicle needs. More

by xx.kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
May 05, 2020 -

Genesis of Milwaukee responded

We are glad Dan was able to diagnose and fix the noise issue your vehicle was having! Thanks for sharing, Kelley!

April 29, 2020

Ding in fender Noticed a ding in my new car and they were there same day to pick it up and leave me a loaner. Fixed it perfect and had it back the next day. Love thi More

by ozkar128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tessmer, Alex Dominguez
May 05, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention so we could fix the ding to your satisfaction as soon as possible! Take care!

April 28, 2020

Awesome service and they helped me with the oil change and Scott was pretty good and really professional, sadly the car wash was broken, but, everything else was great More

by FABIOLPEREIRA2
Recommend Dealer
Yes
Employees Worked With
Alicia and Scott
Apr 28, 2020 -

Genesis of Milwaukee responded

Thank you so much for sharing, Fabio!

April 28, 2020

It's all about the customer Since moving back to Wisconsin in 2015, we have been coming to Boucher in Waukesha - our son recommended them. Our experience has always been a posit More

by RICHELLEN116
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney, Fred Bomberg
May 05, 2020 -

Genesis of Milwaukee responded

Thank you for your continued loyalty and business here at Boucher! Fawn is a great salesperson who strives to provide each customer she works with a positive experience! Please feel free to contact us if there is anything else we can assist you with!

April 27, 2020

Jean Sommers was very helpful and explained service needed in great detail. The work I went in for done correctly and efficiently. I will be back when the need arises. More

by MARGIE.DETHLOFF
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 28, 2020 -

Genesis of Milwaukee responded

We look forward to your next visit, Margie!

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