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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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June 05, 2020

Oil change Went quick and fast and even got my car washed! My only concern was nobody was wearing masks in the service department and I was told it was COVID More

by PAULADUGAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jun 10, 2020 -

Genesis of Milwaukee responded

We appreciate your feedback and review, Paula.

June 05, 2020

Awesome service and friendly staff. They estimated the oil change and tire rotation to take an hour, but it just about 30 minutes including car wash. Very happy with the service. More

by SPOSINA
Recommend Dealer
Yes
Employees Worked With
Alicia
Jun 10, 2020 -

Genesis of Milwaukee responded

We are thrilled you were satisfied with the service!

June 05, 2020

6 month service Service team was extremely quick and responsive. They turned the work around very quickly (far faster than estimated) and kept us informed of every s More

by JLUECK5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Jun 10, 2020 -

Genesis of Milwaukee responded

We really appreciate you sharing this review!

June 05, 2020

CDC guidelines not followed The service received was great. However, my husband informed me that none of the staff members were wearing a face mask and only one other customer wa More

by HEATHERBWI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jean Sommers
Jun 10, 2020 -

Genesis of Milwaukee responded

Heather, thank you for your feedback. We take our clients' comments seriously and want to discuss this further with you. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can make things right.

June 04, 2020

Great Experience New to dealership after having vehicles purchased and serviced at another Hyundai dealership.Would definitely come back for service and/or another veh More

by 25or624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jun 10, 2020 -

Genesis of Milwaukee responded

Thank you for choosing Boucher!

June 04, 2020

Fast and efficient I have an Elantra 2018 and everytime I go to Boucher I am always welcome ! Schedule works perfect and the service are done with efficiency and on tim More

by MARCELTREVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa
Jun 10, 2020 -

Genesis of Milwaukee responded

We are glad to hear you enjoy your visits to Boucher!

June 04, 2020

I scheduled the appointment online with no problems. The employees were helpful in the service center. They changed the oil and did the inspection in a fair amount of time. Thank you. More

by drewstevens920
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jun 10, 2020 -

Genesis of Milwaukee responded

Drew - we are so happy we were able to provide you with a fast and efficient service!

June 04, 2020

great service I can always count on your getting the job done and done right quickly and efficiently.. What more could anyone ask, Just keep up the great work. More

by BISHHOGWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont remember his name.
Jun 10, 2020 -

Genesis of Milwaukee responded

Thank you for sharing this kind review!

June 04, 2020

We had an out of warranty issue and Boucher excelled We had an out of warranty issue and Boucher went the extra mile for us with Hyundai corporate to find a very reasonable arrangement. Very grateful for More

by tjhunter262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy and John
Jun 10, 2020 -

Genesis of Milwaukee responded

Thanks for the review, Hunter!

June 02, 2020

I bought three vehicles from this dealership. Traded 3 vehicles in( one being a lemon that the dealer sold me) . In the buying/trade in process from this dealership, I lost $10,000 in depreciation, and ba More

by DREW.CHARPENTIER27
Recommend Dealer
No
Employees Worked With
Dade
Jun 10, 2020 -

Genesis of Milwaukee responded

Drew, we are very sorry for any frustrations we have caused you. At your earliest convenience, please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this further. We hope to hear from you soon.

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