1,074 Reviews of Genesis of Milwaukee - Service Center
Great service, very knowledgeable. Had an issue with my air conditioning drainage hose being clogged and the problem was quickly diagnosed and corrected. They did a wonderful job in ex Had an issue with my air conditioning drainage hose being clogged and the problem was quickly diagnosed and corrected. They did a wonderful job in explaining cause and made me feel at ease with solution. More
They do fine, but frustrated that they have a recurring issue calling me back when they know what is wrong or when my vehicle is done. She knows her phone has this issue. Then use a company phone because issue calling me back when they know what is wrong or when my vehicle is done. She knows her phone has this issue. Then use a company phone because customers are waiting!!! I alway am left waiting and waiting and thenI finally call them. More
Friendly and professional service. Let me know exactly what was going on with my car and the time and cost to fix & maintain it. Great job! Let me know exactly what was going on with my car and the time and cost to fix & maintain it. Great job! More
Transmission Problem I was having a problem with my transmission and took it in to be serviced. They were very understanding of my problem, diagnosed it and repaired it. T I was having a problem with my transmission and took it in to be serviced. They were very understanding of my problem, diagnosed it and repaired it. Then when I picked up the vehicle they explained very clearly what the problem was and how the corrected it. More
24K oil change Was in for free oil change included in lease. Got in, got snacks, was told air filters (engine & cabin) needed changing, got out with a washed car. Was in for free oil change included in lease. Got in, got snacks, was told air filters (engine & cabin) needed changing, got out with a washed car. More
Always easy in, easy out. Courteous and friendly. Good waiting room area. I have always found the service department helpful and easy to work wth. waiting room area. I have always found the service department helpful and easy to work wth. More
Pleasant, knowledgeable and thorough. It is not a convenient location for me as I live in Hales Corners but it is always well worth the drive. convenient location for me as I live in Hales Corners but it is always well worth the drive. More
Normal service Very courteous, very prompt, very thorough. I enjoy the valet service. I wish Genesis would follow through on their plans to build a separate sales an Very courteous, very prompt, very thorough. I enjoy the valet service. I wish Genesis would follow through on their plans to build a separate sales and maintenance facility. This is needed to compete with Lexus of Brookfield. More