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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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July 12, 2020

Great service, very knowledgeable. Had an issue with my air conditioning drainage hose being clogged and the problem was quickly diagnosed and corrected. They did a wonderful job in ex More

by WILLIAMLENSKI
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Aug 27, 2020 -

Genesis of Milwaukee responded

We are thrilled you are satisfied with our service!

July 12, 2020

They do fine, but frustrated that they have a recurring issue calling me back when they know what is wrong or when my vehicle is done. She knows her phone has this issue. Then use a company phone because More

by MARGARET.POTTS
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 27, 2020 -

Genesis of Milwaukee responded

Margaret - at your earliest convenience, please contact our Service Manager, John Diez, at 262-522-1000 so we can discuss and resolve this reoccurring issue. We hope to hear from you soon!

July 10, 2020

Friendly and professional service. Let me know exactly what was going on with my car and the time and cost to fix & maintain it. Great job! More

by Waukesha1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Dan
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you!

July 08, 2020

Transmission Problem I was having a problem with my transmission and took it in to be serviced. They were very understanding of my problem, diagnosed it and repaired it. T More

by SAUSERJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Boble
Aug 27, 2020 -

Genesis of Milwaukee responded

We are thrilled we were able to resolve and explain your vehicle issue with you! Please reach out if there is anything else we can assist you with in the future!

July 08, 2020

Always great service. Always feel like my car is in good hands and I know I don’t have to worry. Everything is taken care of. More

by kresha.sears.2014
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review!

July 07, 2020

We always return to the Waukesha location because of the good service we receive from Randy and service team. We love our 2016 Hyundai Sonata! More

by CKOVACEK
Recommend Dealer
Yes
Employees Worked With
Randy
Aug 27, 2020 -

Genesis of Milwaukee responded

Thank you for choosing Boucher! Enjoy your new 2016 Hyundai Sonata!

July 01, 2020

24K oil change Was in for free oil change included in lease. Got in, got snacks, was told air filters (engine & cabin) needed changing, got out with a washed car. More

by MJSHORE2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Smith
Aug 27, 2020 -

Genesis of Milwaukee responded

Thanks for sharing!

June 30, 2020

Always easy in, easy out. Courteous and friendly. Good waiting room area. I have always found the service department helpful and easy to work wth. More

by SJCHARLAND
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 09, 2020 -

Genesis of Milwaukee responded

Thank you so much for sharing!

June 29, 2020

Pleasant, knowledgeable and thorough. It is not a convenient location for me as I live in Hales Corners but it is always well worth the drive. More

by CKANE838
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Jul 09, 2020 -

Genesis of Milwaukee responded

We really appreciate you choosing Boucher!

June 29, 2020

Normal service Very courteous, very prompt, very thorough. I enjoy the valet service. I wish Genesis would follow through on their plans to build a separate sales an More

by GROTHFH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Randy
Jul 09, 2020 -

Genesis of Milwaukee responded

We really appreciate your feedback and review!

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