Genesis of Milwaukee - Service Center

Excellent! Great service from Randy! Quick, friendly, easy. They kept my car clean, too. We will be back whenever we need servicing of our Hyundai Santa Fe. Great service from Randy! Quick, friendly, easy. They kept my car clean, too. We will be back whenever we need servicing of our Hyundai Santa Fe. More

Consistent good service Service was timely, efficient and prompt. Got me in and out quickly. Able to wait in a comfortable and clean area. There was quick follow through o Service was timely, efficient and prompt. Got me in and out quickly. Able to wait in a comfortable and clean area. There was quick follow through on a part that was needed. More

Unfortunately we needed a whole new engine put in our Santa Fe. Thankfully we had gotten the extended warranty which took care of the service, labor & even our loaner. Santa Fe. Thankfully we had gotten the extended warranty which took care of the service, labor & even our loaner. More

Where do I begin. First of all we walked in and were greeted by a man in a suit who told us someone would be with us shortly. A few minutes later we met Alex Dominguez. Alex was less then friendly, ri greeted by a man in a suit who told us someone would be with us shortly. A few minutes later we met Alex Dominguez. Alex was less then friendly, right from the start. Our vehicle had a recall and started on fire. We were in town for 2 funerals. We explained our situation to him. We also had no idea what car we were wanting, due to the misfortune of the recall fire. Alex put us in 3 different types of cars. I told him "the VIN number would need to be run to get us special pricing." Alex "wanted to get us into the right car first." No VIN's were run. We were more interested in a great price then which vehicle, as this fire caught us off guard. He wouldn't run VIN's because he told us "if you didn't notice when you walked in we've been very busy today." We should have spoken to his manager at this point or just walked, but due to our busy schedules back home (we live 6 hours away) we stayed in hopes he would get better. We did not buy the day we went in, we needed to sleep on it. We went back the following day to give him another chance and to hopefully purchase a Santa FE. We all have bad days, right? Turns out.. he just isn't friendly at all. When we decided on which vehicle, he asked which one of us typed faster. I then went around the desk and began doing his job entering our information in his computer! Wow!! I have to say Anthony in finance was great and even told him of our experience. Also, we spoke to Ryan F. as well, also helpful.. but Alex has definitely ruined any chance of future returns to Boucher Hyundai! More

SERVICE CHECK UP WOULD APPRECIATE BEING INFORMED OF SAVINGS EVEN IF CUSTOMER DOESN'T PRESENT A COUPON AT THE TIME OF APPOINTMENT. ie OIL CHANGE, AIR AND CABIN FILTER C WOULD APPRECIATE BEING INFORMED OF SAVINGS EVEN IF CUSTOMER DOESN'T PRESENT A COUPON AT THE TIME OF APPOINTMENT. ie OIL CHANGE, AIR AND CABIN FILTER CHANGES AND SENIOR DIST COUNT AVAILABLE ESPECIALLY. THAT IS NOT HEAVILY PROMOTED. FOUND OUT ABOUT THAT AFTER THE FACT FROM A NEIGHBOR. More

Randy was able to pinpoint what my vehicle needed and got everything done in a timely manner. He was even able to find me a discount for my service. everything done in a timely manner. He was even able to find me a discount for my service. More

Great reception kind thoughtful people, show concern to the customers, and clear about the services offered. Show personal concern each time I visit. Thank you the customers, and clear about the services offered. Show personal concern each time I visit. Thank you More

Communicated well and when needed. Appreciated the amenities and the lounge area to be able to wait for my vehicle. Complimentary car wash is always a plus. amenities and the lounge area to be able to wait for my vehicle. Complimentary car wash is always a plus. More

Super friendly, able to give me details on what was going on with my repairs, quick, professional, let me know possible causes and future repairs that may need to happen. Had a rental car for me all ready. G on with my repairs, quick, professional, let me know possible causes and future repairs that may need to happen. Had a rental car for me all ready. Good to know my car is and will be taken good care of and repaired correctly and honestly More

Palisade oil change and fluid check,, safety check Everyone was respectful, staff helping me donned a mask as requested, moved a chair outside for me as 12 people in waiting area didn’t have masks and Everyone was respectful, staff helping me donned a mask as requested, moved a chair outside for me as 12 people in waiting area didn’t have masks and were conversing. My car was ready as promised! More