Genesis of Milwaukee - Service Center

Not much to say. Randy was great to work with. The check-in process was quick and easy. The waiting area was clean and comfortable. Great experience overall. check-in process was quick and easy. The waiting area was clean and comfortable. Great experience overall. More

No much to say. Chris was great to work with. The check-in process was quick and easy. The waiting area was clean and comfortable. Great check-in process was quick and easy. The waiting area was clean and comfortable. Great More

I normally don’t do surveys, but with the service I just received I felt I had to fill this one out. I took my Santa Fe to get a power seat switch replaced. I was told the charge was going to be $462.00 inc received I felt I had to fill this one out. I took my Santa Fe to get a power seat switch replaced. I was told the charge was going to be $462.00 including tax. When I picked up the three things went wrong. One, the bill came to $502.00. Two, the cashier told me the car should be out in the front of the dealer. After wandering around for ten minutes a guy came out and told me the car was in the back. Three, the plastic molding going around the seat was broke and almost laying on the floor. It’s been over a week and I have not heard from the dealer yet. The first time I used this dealer was about a year ago for a recall and the service was great. This time not so much. Horrible service. More

Always professional and courteous. Love this company will continue to buy cars from them. This is my 3rd car that I purchased from this dealership in Waukesha. will continue to buy cars from them. This is my 3rd car that I purchased from this dealership in Waukesha. More

As an African American woman, I felt I was overlooked and taken for granted for. After watching multiple customers come in after I get taken care of in a timely fashion I was extremely disappointed. taken for granted for. After watching multiple customers come in after I get taken care of in a timely fashion I was extremely disappointed. More

Joseph Molus was very helpful. Very nice service person. Great service. Now will see if Hyundai will fix my problem. Had oil change. Will bring back for future service Great service. Now will see if Hyundai will fix my problem. Had oil change. Will bring back for future service More

Came in for oil change , presented coupons to service writer at time of appointment. When checking receipt after getting home , I realized that he did not honor the coupon. I called twice to get credit b writer at time of appointment. When checking receipt after getting home , I realized that he did not honor the coupon. I called twice to get credit but have not received a call back. More

Oil Change The service rep informed me that air filters were dirty & recommended they be replaced. I authorized and then was in sticker shock when the bill came The service rep informed me that air filters were dirty & recommended they be replaced. I authorized and then was in sticker shock when the bill came. He did reduce it by $10 with a coupon. Should have gotten the cost before I agreed. My fault. More

It was OK I had a question about my back up camera not making any warning noise as it used to the mechanic told me it doesn’t have a back up camera and just left it at that otherwise they are very quick a making any warning noise as it used to the mechanic told me it doesn’t have a back up camera and just left it at that otherwise they are very quick and do a good job More

From the very start my experience was painless. Chris was very thorough and really took the time to ensure I understood the process that my car needed to to go through. There was no surprises and I was a was very thorough and really took the time to ensure I understood the process that my car needed to to go through. There was no surprises and I was always kept informed. More