Back

Genesis of Milwaukee - Service Center

Waukesha, WI

not yet
rated
1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

Sort by
September 21, 2020

work done very timely and less than we thought. dealer was gracious and provided me with a rental car which was a huge help while car in for the day More

by PADEGODT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer and receiptionist
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

September 18, 2020

Everything went very smoothly from the time I got there to when I came back to pick it up. I was able to get a loaner without a hassle and my car was ready when I needed it back by. More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

September 18, 2020

Great service department. Randy is excellent at what he does and his follow through. We had warranty work done that required special parts. The dealership recognized the inconvenience of not having a car More

by TJANUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 23, 2020 -

Genesis of Milwaukee responded

We are glad you enjoy your service visits with us!

September 18, 2020

Not sure of the name of the service gentleman that helped me at the Hyundai dealership but he was very friendly and I was glad to see he was wearing a mask. It went smoothly and my car was ready at the time More

by PAULADUGAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Molus
Oct 23, 2020 -

Genesis of Milwaukee responded

We appreciate you taking the time to write this review about your positive experience with us, Paula!

September 17, 2020

Joe M was great to work with. Work was completed as indicated and on time. Estimated costs provided were accurate and changes to the work order were communicated before work was performed. No surpris More

by COLLEEN9322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Molus
Oct 23, 2020 -

Genesis of Milwaukee responded

We appreciate you sharing your positive experience with us, Colleen!

September 16, 2020

Joseph M did an awesome job explaining the inspection process. He was very thorough,and he made sure I received the current discount on parts. More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Molus and Matt Tapp
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review!

September 15, 2020

Randy Malitz has been first rate and a pleasure to work with. I will recommend Boucher Hyundai (Genesis) to my family and to my friends. More

by DGVG48
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the recommendation!

September 15, 2020

Good to be in my area but on my last purchase I got my car 2500.00 cheaper at another dealership . But the service is great More

by JEFF23337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Molus
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for your feedback and review, Jeff.

September 15, 2020

I appreciate how attentive “service” staff is when you walk in-offering assistance and directing where to go. I always feel we’re getting an honest estimate. They have great communication, calling with up More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure-they all work so well as a team
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for your feedback!

September 15, 2020

They forgot to do a safety check on the car because one of the brake lights was out when we got the car back to our home. Otherwise everything about the service was very good as usual. After getting the More

by Purpledog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brunn
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for your review! Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can schedule a time for you to come in and get your brake light replaced.

...
77
...