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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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September 28, 2020

Facility was very clean and service was quick with great communication. Loved that they also included a car wash. Appointment was easy and the reminders were helful More

by DMBRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Oct 23, 2020 -

Genesis of Milwaukee responded

We are glad you had a clean and comfortable service visit with us!

September 28, 2020

I had a oil change done quickly and efficiently! Jean was very helpful and answered all my questions! I had a short wait in a clean waiting room! More

by STEVIE.ROONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Maas and Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

We are glad you had a quick and efficient oil change visit with us, Stevie!

September 28, 2020

Everyone I worked with was friendly and interested in making sure the experience was up to par. The repair took longer than expected, but I was kept in the loop, which is essential for good service. Than More

by OSO997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Luke
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing this wonderful review!

September 25, 2020

A 25 word minimum for a review? Let’s not push it. 12 13 14 15 16 17 18 19 20 21 22 33 24 25. More

by JMRPENKAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

September 24, 2020

I took my car in for a steering wheel problem. It was covered by warranty. I took a shuttle ride home and the service department called me and asked about other services due because of my car's mileage. More

by Michael Moeder
Recommend Dealer
Yes
Employees Worked With
Mr. Brunn and Joey.
Oct 23, 2020 -

Genesis of Milwaukee responded

Michael - we are thrilled you were satisfied with your service visit with us!

September 24, 2020

Always impressed with the clean uncluttered service area as well as the clean sanitized waiting area it's an indication of the excellent work practiced by the employees Hats off to Management More

by AULRICH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers/Randy
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing! We are thrilled to hear you had a clean and comfortable visit with us here at Boucher!

September 22, 2020

Man waiting to speak with someone in office but no one there. He walked away so I waited and then I had to go to the service area to ask for someone to come so I could pay my bill and leave. More

by realone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this situation further with you and make things right.

September 22, 2020

Routine service was completely as well as timely. The waiting area as clean and comfortable. I completely trust the Boucher service team with my vehicle. More

by Sam's Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Oct 23, 2020 -

Genesis of Milwaukee responded

We are thrilled you had a clean and comfortable visit with us!

September 21, 2020

Everyone at the dealership is fantastic and so are lithe ones in charge of servicing the car / great maintenance and personal response - good going Hyundai More

by REALESTATEGLADYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for the positive review!

September 21, 2020

The work was done in a timely fashion as I waited in a clean, sanitized waiting room. The coffee was good, the work well done (last time I got an oil change at one of those drive-in places; my car leaked More

by GIL.TATGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Molus, Robert Maas
Oct 23, 2020 -

Genesis of Milwaukee responded

Thank you for sharing your experience with us, Gil!

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