Genesis of Milwaukee - Service Center

This dealership employs kind, hard-working, energetic people. I have never had a bad experience here. Both sales and service have been impeccable every visit. people. I have never had a bad experience here. Both sales and service have been impeccable every visit. More

Almost no one had masks on. In these crazy times, I would expect staff at minimum to be wearing a mask. I saw 1 employee with a mask on. Service was fine. expect staff at minimum to be wearing a mask. I saw 1 employee with a mask on. Service was fine. More

very good dealer, very friendly staff, It was very easy to schedule an appointment. Easy to discuss price and work within your budget, no playing games like other dealers. to schedule an appointment. Easy to discuss price and work within your budget, no playing games like other dealers. More

Friendly upon check in. Explained work to be done. My car was finished on time. It seems like the service department has really improved its customer care! was finished on time. It seems like the service department has really improved its customer care! More

In and out with oil change before one hour. Waiting room nice and clean and nice collection of snacks and beverages. Great customer service again. nice and clean and nice collection of snacks and beverages. Great customer service again. More

This visit to your service department went very smoothly. The work that was performed was finished a lot sooner that I expected. I feel confident in your service department. The work that was performed was finished a lot sooner that I expected. I feel confident in your service department. More

None/ oil change only oooo oooo oooo oooo oooo oooo None/ oil change only oooo oooo oooo oooo oooo oooo oooo oooo ooooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo None/ oil change only oooo oooo oooo oooo oooo oooo oooo oooo ooooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo oooo More

Very friendly staff and great to work with. It was easy to schedule an appointment online and I even had to change it which I did fully online which was nice. They had a shuttle service to take me to work to schedule an appointment online and I even had to change it which I did fully online which was nice. They had a shuttle service to take me to work so I dropped my car off in the morning and went to work. Overall great experience. More

Only one employee was wearing a mask in the maintenance garage, and it was not the customer service representative that had me approach their desk. Mask mandates were not being followed and social distanci garage, and it was not the customer service representative that had me approach their desk. Mask mandates were not being followed and social distancing was not enforced. When my car was done, an employee came into the building without a mask, and stood well within 6 feet of me to go over what was found. I felt uncomfortable. More

Very professional service personCar returned post car Very professional service person Car returned post car wash after completion of work requested Service garage clean and service person and cashmere Very professional service person Car returned post car wash after completion of work requested Service garage clean and service person and cashmere used COVID 19 precautions More