Genesis of Milwaukee - Service Center

This dealership is wonderful and really exemplify. Caring for their customers. The service advisors are really responsive to your needs from getting you the right appointment to explaining clearly what’s goi for their customers. The service advisors are really responsive to your needs from getting you the right appointment to explaining clearly what’s going on or arranging for a rental to help you move around if they need more time. More

I've been coming to Boucher Hyundai for years and have been very happy with the service. However, this time I was extremely disturbed by many staff not wearing isolation masks. Some staff were wearing m been very happy with the service. However, this time I was extremely disturbed by many staff not wearing isolation masks. Some staff were wearing masks but many were not. This included service writers (not mine) fact to face with customers, mechanics walking through public areas, and sales/office staff. If someone doesn't want to wear a mask that's their business. But to expose your customers shows the lack of respect you have for us. By the way, every other customer I saw was wearing a mask. More

Service advisor Jean, was very friendly and informed you of the work performed on your vehicle. Made sure there were no recalls on my vehicle, and informed me of any recommended vehicle services that needed of the work performed on your vehicle. Made sure there were no recalls on my vehicle, and informed me of any recommended vehicle services that needed to be performed in the future... More

Just a oil change and a tire rotation, was in and out in very little time, At the same time they replace the engine air filter. Wish they would do emission testing, I dislike having to take the car to Wil very little time, At the same time they replace the engine air filter. Wish they would do emission testing, I dislike having to take the car to Wilde. Like the service, but may go back to Wilde for my next car. More

There is always room for improvement you should never be satisfied with how you operate! By always expecting excellent reply’s you become complacent .Complacency is one of the downfalls of a business satisfied with how you operate! By always expecting excellent reply’s you become complacent .Complacency is one of the downfalls of a business More

Worst used car dealership! Stay away. NEVER told vehicle had no warranty left because it was originally titled in Canada. That would have been nice to know. Paint on hood bubbled and had them fix before we had no warranty left because it was originally titled in Canada. That would have been nice to know. Paint on hood bubbled and had them fix before we took ownership. Bubbles came back in less than 6 months. Took almost a month to get vehicle back because they ordered and painted the wrong hood. And when they finally got the right hood in and painted, the paint job on hood was terrible! We also took vehicle to another body shop to look at the spider cracks that had formed on the bumper and found out it was in an accident prior. No mention of that on Carfax and dealership did nothing so repairs came out of our pocket. And on top of all this, Luke Whiting, the person who we dealt with, does not like to call people back. Endless wasted time waiting for a return phone call. Communication was absolutely horrible! More

Dan Doble has been great to work with. Excellent customer service and patient answering all my questions. If I forget a coupon at home, Dan's great at "finding" one at the office and helping me out customer service and patient answering all my questions. If I forget a coupon at home, Dan's great at "finding" one at the office and helping me out. Thanks Dan! More

Came in at end if day with my window inop and stck open. They taped it shut for me and fixed it the next day! They taped it shut for me and fixed it the next day! More

The labor cost to replace cabin filter is too high! So I did it myself. Service advisor was NOT wearing a mask! Service work was well done. did it myself. Service advisor was NOT wearing a mask! Service work was well done. More

My backup camera wouldn’t work. It took 2 days but it was worth it. Dan did excellent PR and took care of all of my issues including a wonderful discount! Because of this I will recommend Boucher repea was worth it. Dan did excellent PR and took care of all of my issues including a wonderful discount! Because of this I will recommend Boucher repeatedly. More