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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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November 11, 2020

They fit me in on short notice. Completed the work on time. Used the Hyundai Palisade free oil change even though I wasn’t quite at the threshold. More

by BRIAN.BEAULIEU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Nov 13, 2020 -

Genesis of Milwaukee responded

Thank you for sharing, Brian!

November 09, 2020

Great service and happy that the service rep worked with Hyundai to cover items under warranty. Work done in a timely manner. Car was clean and ready to go More

by ksidesky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Nov 13, 2020 -

Genesis of Milwaukee responded

Thanks for leaving this review!

November 08, 2020

Took my Kona in for an oil change and a tire rotation. Service personnel were very courteous and helpful. They got the work done in a short amount of time. Great Job!!! More

by JZ62
Recommend Dealer
Yes
Employees Worked With
Joey Molus
Nov 13, 2020 -

Genesis of Milwaukee responded

Thank you for sharing! We are glad you had a positive expereince!

November 06, 2020

I was able to get my work done earlier than expected, due to a appointment cancelation, which allowed them to start working on my car sooner. More

by suzanne.erinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 13, 2020 -

Genesis of Milwaukee responded

It was our pleasure, Suzanne!

November 06, 2020

Dan Doble has always given me great customer service. Whenever something should be covered by Hyundai he goes out of his way to make sure the bill isn't my responsibility. Always friendly and helpful. More

by HAMILLCHIROPRACTIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Nov 13, 2020 -

Genesis of Milwaukee responded

Thanks for the review!

November 03, 2020

I was given free oil changes when I purchased vehicles. Then charged $70 for tire rotation. I will not be returning- I just bought tires for another vehicle at Rosen. Free rotations for the life of tires. More

by QUEENMJDJ
Recommend Dealer
No
Employees Worked With
Not sure
Nov 03, 2020 -

Genesis of Milwaukee responded

QueenMJDJ - thank you for sharing your feedback. We would like to discuss this further with you but are unable to find your name in our system to contact you directly. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000.

November 02, 2020

I found everything to be efficient and timely. The waiting area was clean and the and comfortable. Car wash is an added bonus, but is not always dry. More

by MARYRASM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers, Aaron Will, Matt Tapp
Nov 03, 2020 -

Genesis of Milwaukee responded

We are glad you had a positive experience with us, Mary!

October 31, 2020

Everything went fine. Enjoyed the snacks and beverages. Missed the popcorn, magazines and newspapers. Can't wait until everything gets back to normal! Don't know what else to say. More

by RTRADOS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the names.
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

October 30, 2020

Better visit this time . Special instructions of owners request completed. But still do not like car wash being left wet to air dry and leave spots. More

by PAYNEJD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sommers
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for taking the time to leave this review!

October 28, 2020

My car has had several warranty issues in the last few months, and Randy and the guys in the service department have done a great job each time. Thanks! More

by OSO997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 03, 2020 -

Genesis of Milwaukee responded

Thank you for sharing!

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