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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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November 19, 2020

The service department was extremely professionally, friendly, and efficient. I arrived early for a service appointment and my representative, Randy, was working hard and assisting another customer More

by elgalarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Randy
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the review! We are glad we provided you with a 5-star expereince!

November 17, 2020

Dan and John the service MGR. provided exceptional time, effort and pricing that exceeded my expectations especially in doing a lot of work on my car on a busy Friday, getting an all-day job easily done by More

by RDEHRING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, John and a shout out to Randy
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

November 17, 2020

Very pleasant experience during the sales process. Once purchase price was agreed on Alex did a great job explaining every aspect of the vehicle. Would definitely recommend this dealership to others. More

by GLEEPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Dominguez
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the review and recommendation! We are thrilled you enjoyed your experience working with Alex! Enjoy your new ride!

November 17, 2020

very good service experience - performed all of the services needed and was very friendly. will continue to use the dealership for service moving forward. Thanks for the great experience. More

by ronpkrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the review!

November 17, 2020

Their service team did an excellent job diagnosing and fixing the problem. A special thanks to Rob for properly summarizing my findings to the team. I also want to thank the service manager John for ste More

by GEORGEJMILLER12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, John
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for sharing, George!

November 14, 2020

So easy with online booking.. they were on time and it took no time and I was on my way. Nice clean car was returned to me and the cookie was a bonus.. I feel safe knowing professional people are servici More

by JWOLFE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the wonderful feedback! We are happy to know our online appointment scheduler made things easy!

November 14, 2020

I worked with Dan Doble, who took excellent care of all my cars needs. If was very up front and reliable with everything. I would recommend working him. More

by JCQ135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan doble
Nov 20, 2020 -

Genesis of Milwaukee responded

Thank you for the review and recommendation!

November 13, 2020

Thank you so much to Dan Doble at Boucher Hyundai for your help! Excellent customer service, efficiency, and professionalism! I highly recommend them to anyone! More

by KRISTA.DOBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Nov 13, 2020 -

Genesis of Milwaukee responded

Thank you for the review and recommendation!

November 13, 2020

Great service. They found the problem with my car and fixed it quickly. Polite and efficient. Was great to have a loaner. I would go back again. More

by SKLAJBOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 20, 2020 -

Genesis of Milwaukee responded

We are thrilled that we were able to diagnose and resolve your vehicle's issue. Thanks for sharing!

November 13, 2020

My last review was critical due to many staff not wearing masks. I'm happy to say you've made a huge improvement and earned an excellent rating. More

by bobmkearff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names.
Nov 13, 2020 -

Genesis of Milwaukee responded

Thank you for sharing, Bob! Please reach out to us if there is anything else we can do for you in the future.

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