1,074 Reviews of Genesis of Milwaukee - Service Center
I was very pleased with the service I received. Thank you very much for your great service. My car was taken in on time and my waiting time for completion was minimal. very much for your great service. My car was taken in on time and my waiting time for completion was minimal. More
Have had successively worse experiences each time I return here which is a shame. After the treatment of this last time I do no know if I will be returning. The tire that I asked them to fix due to a return here which is a shame. After the treatment of this last time I do no know if I will be returning. The tire that I asked them to fix due to a puncture still leaks at a regular rate. My vehicle was not returned to me in a timely fashion after having left it there for nearly 7 hours for a quick brake inspection and replacement. I was then told upon my arrival that the work hadn't even been started yet and instead of allowing me to take my vehicle and leave with it, they said they had already begun work immediately and that it would be ready for another couple hours. I was therefore forced to return the next day ruining any and all evening plans. More
Honestly everything was great. The people were extremely nice / insightful and I really appreciate how I was treated like a priority. I got a good deal on my vehicle and I absolutely love it. They were ver nice / insightful and I really appreciate how I was treated like a priority. I got a good deal on my vehicle and I absolutely love it. They were very straightforward and there was no uncertainty. More
Excellent work and great customer service. Chris was very accomodating, personable and professional. He was honest in what work was needed and expected time frame, and kept us updated. The mechanic did a gre accomodating, personable and professional. He was honest in what work was needed and expected time frame, and kept us updated. The mechanic did a great job and identified other issues that needed attention as well. Thank you Boucher! Sincerely, Your loyal customer for the past 8 years More
They did the job well. Nelson was a good service consultant. He was the only one who was wearing a mask the entire time, however. I was very disappointed and frustrated with the other employees, e consultant. He was the only one who was wearing a mask the entire time, however. I was very disappointed and frustrated with the other employees, especially the woman working at the cashier's desk, who had her mask hanging from her ear the entire time I was standing there. Really not okay. More
Service was outstanding. Great customer service. Very friendly staff. They always done a great job along with washing my car. Never an issue or problem. friendly staff. They always done a great job along with washing my car. Never an issue or problem. More
great service as always, from the person taking the call to the technician to the shuttle drive, everyone is friendly and delivers great customer service to the technician to the shuttle drive, everyone is friendly and delivers great customer service More
Outstanding customer service with a smile. Great flexibility. Prompt service. Lived up to commitments. Great communication throughout the process. I would choose these guys anytime. flexibility. Prompt service. Lived up to commitments. Great communication throughout the process. I would choose these guys anytime. More
Service was good but got bad news that my airbag on passenger side doesent work and its not covered under warrenty so if you guys dont care about safety why should I. It costs more than my car is worth passenger side doesent work and its not covered under warrenty so if you guys dont care about safety why should I. It costs more than my car is worth to fix so hows that for an answer. More