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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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January 21, 2021

As always, I am very satisfied, not only with the quality of work performed, but also your Service Reps. They treat you with great respect and appreciation. I have never had a bad experience with Boucher, More

by BKP629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 21, 2021 -

Genesis of Milwaukee responded

Thank you for the kind review!

January 18, 2021

Service was fast, professional and appreciated. I had no appointment but car came in from out of state and needed a couple of things. All were completed price was reasonable and my daughter had peace of mi More

by CANDGLINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry my daughter has that info
Jan 21, 2021 -

Genesis of Milwaukee responded

It was our pleasure!

January 16, 2021

I have always had good experiences when I have my car serviced. That is why I keep going back!......and this completes my 25 words More

by LIRWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Jan 21, 2021 -

Genesis of Milwaukee responded

Thank you for the review! We appreciate your loyalty and business.

January 15, 2021

My Hyundai service representative was very friendly, fast, and efficient. She answered all of my questions, and she was quite helpful during this service call. More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Jan 21, 2021 -

Genesis of Milwaukee responded

Thanks for sharing, Joe!

January 15, 2021

Dan Doble went beyond the minimum and helped get us the best price and completed the repairs in a very timely fashion as he always has. All of the service advisors are helpful and quick to check you in and More

by FORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Jan 21, 2021 -

Genesis of Milwaukee responded

We are thrilled to hear about our employees going the extra mile for our customers!

January 14, 2021

They were on time for my appointment. Everyone was friendly. Sadly, not all employees were wearing face coverings, or utilizing them properly. It would have been nice to know if my vehicle was wiped More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 01, 2021 -

Genesis of Milwaukee responded

Michelle - thank you for bringing this to our attention. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you. We hope to hear from you soon.

January 14, 2021

Nelson was very polite, courteous and knowledgeable. The service I requested was completed in an expedient manner. In fact, I waited in a clean waiting room, for a much shorter time than I expected. AND ... More

by MDM31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 21, 2021 -

Genesis of Milwaukee responded

We are thrilled you had a clean and comfortable visit with us!

January 13, 2021

This dealership is always clean, the employees are always helpful and polite, and the service is timely. I would recommend it to anyone looking to buy or service a vehicle. More

by JODIANDRAJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Jan 21, 2021 -

Genesis of Milwaukee responded

Thank you for the kind review and recommendation!

January 13, 2021

Service was a good, timely, and well priced as usual. Don't know why you have a twenty five word minimum. This will stop me from doing this in the future. More

by SRKAER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name. Sorry
Jan 21, 2021 -

Genesis of Milwaukee responded

Thank you for taking the time to write this review.

January 13, 2021

I bought the car brand new from Gordie Boucher Waukesha. After I drove it for a little bit I noticed that the valve covers had two valve covers missing. When I brought it in for my first oil change at the d More

by TMURPHY369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson
Jan 21, 2021 -

Genesis of Milwaukee responded

TMURPHY369, thank you for bringing this to our attention. Unfortunately, we are unable to find your name in our system to contact you directly. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further and go the extra mile to make things right.

Jan 22, 2021 -

TMURPHY369 responded

I did speak with John and everything is OK. He did a wonderful job in responding to the issue. And I will continue to do business with them. Thank you.

Jan 22, 2021 -

Genesis of Milwaukee responded

Thank you for giving us the opportunity to go the extra mile and make things right. We look forward to seeing you again in the future!

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