Genesis of Milwaukee - Service Center

I always get great service for my 2018 Hyundai Santa Fe. The people hear are always friendly and answer all my questions concerning my vehicle. The people hear are always friendly and answer all my questions concerning my vehicle. More

They got my car in quickly for an oil change and a recall issue. Then they found a brake issue that could be dealt with right away so I didn't need to come back. issue. Then they found a brake issue that could be dealt with right away so I didn't need to come back. More

While my insurance adjuster was literally MIA, Chris in the Service Center deserves a promotion for the fabulous communication and support he provided me. He is hands down the best person I have ever worke the Service Center deserves a promotion for the fabulous communication and support he provided me. He is hands down the best person I have ever worked with in regards to vehicle service. More

clean ,very nice people,close to home,as of now they have done me no wrong on any of the maintence i have had done. done me no wrong on any of the maintence i have had done. More

Great service, the car was completed ahead of schedule and for less money than we thought that we would have to pay. Thanks for the fantastic service! and for less money than we thought that we would have to pay. Thanks for the fantastic service! More

Not welcoming upon arriving, took 45 min for shuttle Not welcoming upon arriving, took 45 min for shuttle (had an appointment), gave them 6 hours to fix recall, no call for pickup so customer had to ca Not welcoming upon arriving, took 45 min for shuttle (had an appointment), gave them 6 hours to fix recall, no call for pickup so customer had to call, sent out shuttle rather than adding me to list, ignored again when arrived back, dealer had to ask separate person to take me home due to late shuttle. I did contact repair manager due to promised repair needs alert showing up when not needed and manager did appropriately follow up with me and the problem still remains (I can go back to have them look at it again). More

My son popped my tire on my brand new Hyundai on a Sunday. Fawn was wonderful and answered all my texts on her day off. On Monday, the service center worked quickly to order my new tire! Thank you Sunday. Fawn was wonderful and answered all my texts on her day off. On Monday, the service center worked quickly to order my new tire! Thank you Fawn and Chris B for being so helpful and easy to work with. More

The service department was great, I had no problems what so ever. The price was about average to what other places are asking, so not really a problem there. so ever. The price was about average to what other places are asking, so not really a problem there. More

Was very happy working with Chris! Came in for oil change and other basic maintenance and learned my brake pads and rotors needed attention. Because I only expected to be there for an hour, I was waiting for and other basic maintenance and learned my brake pads and rotors needed attention. Because I only expected to be there for an hour, I was waiting for my car. I was told that it would be quite a bit longer with the added work; but I was pleasantly surprised at how quickly they were able to complete the extra repairs. Because I was in the waiting area for a while...I was able to watch things like social distancing, mask wearing and general clean-up. I was pleased to see that most employees (and customers) were being very responsible. I saw one employee without a mask...but everyone else was really being cautious. I appreciate that. The young guy who was charged with cleaning in the waiting area really paid attention to keeping the area sanitized! I wish I would have gotten his name because he deserves a thank you! Chris was terrific...I'd definitely recommend him. More

Another awesome experience at Boucher Hyundai of Waukesha - Service. Dropped me off at my office with their shuttle service. Took care of my service issue same day. They know me by my first name - Personal - Service. Dropped me off at my office with their shuttle service. Took care of my service issue same day. They know me by my first name - Personal service ! More