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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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February 25, 2021

The Team at Boucher did a great job Thank you They communicated well and were always willing to clarify any issues or concerns I had. More

by egraunke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan D
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

February 24, 2021

Very good recent experience with the Boucher service department. Brought my car in without an appointment due to a flashing check engine light. While there were no promises that they could get to my car More

by KevinS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Doble
Feb 26, 2021 -

Genesis of Milwaukee responded

Thanks for sharing, Kevin!

February 24, 2021

My repair technician went above and beyond to try and fix the problem. He was good enough to secure a rental vehicle for me when the repairs took longer than expected and he knew I was leaving town He was ho More

by Rita.firkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 26, 2021 -

Genesis of Milwaukee responded

Thanks for sharing, Rita!

February 23, 2021

Jean was very knowledgeable and accommodating. I had coupons that I had forgotten to give her when we were discussing the maintenance my car required on this visit. She quickly made the adjustment to my More

by Cindy_53188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Feb 26, 2021 -

Genesis of Milwaukee responded

Thanks for sharing, Cindy!

February 22, 2021

My rating is in regards to the policies of the dealership. Masks not worn or worn incorrectly by employees. Masks not worn at all by customers in the waiting room. One American News, a far right More

by sir
Recommend Dealer
No
Employees Worked With
no names listed
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for taking the time and bringing this to our attention. At your earliest convenience, please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can discuss this further with you. Again, thank you and we hope to hear from you soon.

February 22, 2021

Wonderful service experience. The staff are very friendly and courteous. The work on my vehicle was done quickly and efficiently. I always take my vehicle here. More

by NELSON.VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NELSON VEGA, ROBERT MAAS
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for the positive review!

February 19, 2021

Always very efficient. They take the time to explain what needs to be done. Always done correctly and in a timely manor. Great staff. I always take my vehicle here. More

by Kjendusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

February 19, 2021

Always great service. Very friendly and accommodating employees. I appreciate the snacks, coffee and WiFi in the waiting area! My car was serviced in the hour promised, with a free car wash and complime More

by TSLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for the review!

February 18, 2021

He was very through explaining what my vehicle needed at this appointment and next one . Plus while I waited I walked around sales person was very knowledgeable about vehicle I was looking at ( Santa Fe he More

by Beaches4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Feb 26, 2021 -

Genesis of Milwaukee responded

We appreciate the 5-stars!

February 18, 2021

Usually reliable. Disappointing that I was told I needed a new battery but they didn't have any nor did they quote me a price. More

by BOBDHENDRICKS22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 26, 2021 -

Genesis of Milwaukee responded

Bob - please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this and provide you with a quote on a new battery. We are very sorry for any inconvenience.

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