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1,074 Reviews of Genesis of Milwaukee - Service Center
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Verified Customer
June 24, 2022
Car done on time! Great service from Dan Doble who took the time to explain all of the options & recommended for my vehicle service / mileage. Great service from Dan Doble who took the time to explain all of the options & recommended for my vehicle service / mileage. More
by 2017-Sonata-owner
Employees Worked With
dans
June 24, 2022
As usual I had excellent service brought my car in for routine service with a few questions Service writer Jean Sommers told me she would advise me via phone as to my questions. She called advised of the routine service with a few questions Service writer Jean Sommers told me she would advise me via phone as to my questions. She called advised of the costs and told me when my car would be ready. She helped me sort through mailed discount coupons at the end of the work done. All in all a very satisfied customer More
by GZINDLER
Employees Worked With
Jean Sommers
June 22, 2022
Great service again at Boucher Hyundai. Dan Doble was very helpful on keeping me informed with the repair process. I have been getting my Hyundai's serviced at Boucher for 15 years. Great k Dan Doble was very helpful on keeping me informed with the repair process. I have been getting my Hyundai's serviced at Boucher for 15 years. Great knowledgeable staff More
by JAY.FRICKE
Employees Worked With
Dan Doble
June 21, 2022
I have been a long time customer purchased new cars and had all our service done at Boucher Hyundai even for our non Hyundai cars… however, now feel that over the last year or so the service department’s c had all our service done at Boucher Hyundai even for our non Hyundai cars… however, now feel that over the last year or so the service department’s customer service has gone down hill. I feel they used to always go above and beyond and now seems like they do the bare minimum and sometimes less than that. (Back story: when I brought it in for my last oil change and to have the service team check the parking break out; then to determine what kind of appointment to schedule. They had determined the issue was indeed with the parking break, they heard the noise, I re-enacted the issue and I scheduled the closest appointment which was 6 weeks out). 6 weeks go by with the issue still happening and finally my appointment day arrives. I left my car there all day from 5am until 3:30pm.Then I get a call the car is ready to pick up…… and they said they DON’T know what’s wrong with it and that was the end of that. No suggestions. No follow up. Nothing. More
by K
Employees Worked With
Andy Bartolotta
June 20, 2022
Jean Sommers went above and beyond - I live out of state, but seriously wish I could come back to Waukesha for all of my oil changes because of the excellent customer service from Jean! but seriously wish I could come back to Waukesha for all of my oil changes because of the excellent customer service from Jean! More
by geewon99
Employees Worked With
Jean Sommers
June 20, 2022
Kayla Tover was extremely helpful throughout our repair process. She arranged for a loaner car and kept us informed on progress all along the way. Although the service took longer than anticipated and was process. She arranged for a loaner car and kept us informed on progress all along the way. Although the service took longer than anticipated and was a bit more expensive we are extremely satisfied. More
by DEBSOHNS
June 18, 2022
I have dealt with Boucher Hyundai and Genesis for over 10 years and have always been happy with their service department. They always have my car done in a timely manner and are very courteous. years and have always been happy with their service department. They always have my car done in a timely manner and are very courteous. More
by RSBARBIAN68
Employees Worked With
June 18, 2022
They where quick and got my oil change and tire rotation done in a reasonable time. done in a reasonable time. More
by JAKEELFTMAN
Employees Worked With
