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Genesis of Milwaukee - Service Center

Waukesha, WI

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1,074 Reviews

1,074 Reviews of Genesis of Milwaukee - Service Center

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March 05, 2021

Service personnel are kind and my work was completed in a timely fashion. I also appreciated being able to secure an appointment only a couple days in advance. More

by Jenhanson94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service personnel
Apr 16, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

March 05, 2021

I had a battery replaced. It was done in a timely manner while I waited in the lounge. It was quick and painless. I like having my car washed. More

by SWEETNICK50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dan
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for the positive review!

March 04, 2021

Easy to make an appointment, everything news explained to me, and the waiting room was clean and comfortable. The free car wash is a plus. More

by sscalish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Genesis of Milwaukee responded

We are happy to hear you had a clean and comfortable visit with us!

March 03, 2021

I dropped my vehicle off for an unscheduled oil change/tire rotation visit. They found time to accommodate me all while providing friendly and professional service. Thanks Jean! More

by JMRUCKER77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 19, 2021 -

Genesis of Milwaukee responded

We appreciate the positive review!

March 03, 2021

I had routine service work performed on my 2013 Hyundai Sonata (oil change, oil filter change, tire rotation). I was waiting while the work was done. I was back on the road in less than 1 hour. As alway More

by FSIEBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Genesis of Milwaukee responded

We are happy to hear you had a quick and efficient service visit with us!

March 02, 2021

Great service. Nelson was very helpful with solving the issue with the maintenance plan. Nelson was very detailed in the explanation of the service provided. More

by ALLENLTODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

March 02, 2021

I was greeted immediately and had a very friendly and professional experience. Jean was very pleasant and helped with my questions and concerns. Service was done in a reasonable amount of time More

by Cherylmbou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
Apr 19, 2021 -

Genesis of Milwaukee responded

Thank you for sharing!

February 27, 2021

The work was done promptly and I was updated about how long it would take. Excellent service! The waiting room was very clean and everyone wore a mask. More

by SLIVANGOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry but I don’t remember
Mar 01, 2021 -

Genesis of Milwaukee responded

Thank you for sharing! We are glad you had a clean and comfortable visit with us!

February 26, 2021

I was a few minutes early for my appointment, but was taken care of right away. The attendant said it would take approximately one hour, but it took less than that. I was completely satisfied with the se More

by GLWOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 01, 2021 -

Genesis of Milwaukee responded

Thank you for the 5-star review!

February 25, 2021

Jean was knowledgeable and she got my car in and out of scheduled service very quickly. She was pleasant to talk with. She helped me. More

by JENNYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Feb 26, 2021 -

Genesis of Milwaukee responded

Thank you for the review, Jenny!

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