Genesis of Milwaukee - Service Center

Darlene was awesome to work with. Always made time for me and responded to calls and text messages timely. The dealership as a whole made the car buying experience as painless as possible. and responded to calls and text messages timely. The dealership as a whole made the car buying experience as painless as possible. More

The work on our Kona was very extensive. Dan at Boucher Hyundai helped make the whole process go as smooth as possible. I could not be more pleased! Hyundai helped make the whole process go as smooth as possible. I could not be more pleased! More

Smooth service and upbeat and polite while performing needed tests on vehicle in question. Appreciated efficiency. All concerns were listened to and I believe that work not completed will result in satis needed tests on vehicle in question. Appreciated efficiency. All concerns were listened to and I believe that work not completed will result in satisfaction. More

This is most likely a temporary review as it has nothing to do with the work done and hopefully my issues with my experience will not be applicable soon. I went in for scheduled maintenance and like most ra to do with the work done and hopefully my issues with my experience will not be applicable soon. I went in for scheduled maintenance and like most rational people I checked their website before going to see if it listed their covid safety policies. The website claims that they are cleaning thoroughly and requiring employees to wear masks whenever they are inside the building, inside a vehicle, or interacting with a customer. I consider that all to be reasonable so I decided to go in for my service. Much to my chagrin, at least half of the employees in the service department were not wearing masks inside. One maskless employee beckoned me over to assist me, I must have had a look on my face because after a couple seconds of talking to me, she stopped and asked if I had a problem with her not wearing a mask. I said that I would definitely appreciate her wearing one and her response was “well sorry, I will not”. To her credit, she did pass me along to another employee who was wearing a mask to finish my appointment. As a bartender, I know the things that businesses have to do (and should do) for the safety of their customers. Their website clearly states that employees are required to mask up as company policy (not to mention that not masking is a violation of the statewide mandate) but Boucher has clearly decided not to follow their own policies. I have no doubt that the work done on my vehicle was done well, but they don’t seem to care about the safety of their customers (or employees for that matter), instead bowing to what I can only assume is some sort of political statement about personal “freedoms”. Until we have covid under control or they start enforcing their own safety measures, I cannot in good conscience recommend getting your vehicle serviced here. The number of stars below is a representation of adherence to covid measures. The people I dealt with were pleasant and efficient, but to lackadaisical with their safety measures which should be very important. More

The service was great. I was really pleased with the excellent service and the genuine friendliness of the staff. I thank you for the great service. excellent service and the genuine friendliness of the staff. I thank you for the great service. More

Nelson was friendly and professional. He took the time to listen to my concerns. I came in for an oil change but had questions regarding my tire. Nelson took the time to find me a quote. Great Service! listen to my concerns. I came in for an oil change but had questions regarding my tire. Nelson took the time to find me a quote. Great Service! More

Appointment was on time, no waiting, and service advisor very knowledgeable and helpful. Several services required were less than an hour which was not anticipated. Great job and responsiveness. Very in very knowledgeable and helpful. Several services required were less than an hour which was not anticipated. Great job and responsiveness. Very informative about a potential recall regarding front headlights. More

Good service. Exceeded expectations. Will return there again. Good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good jo again. Good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job good job More

Professional personnel. Clean and organized service area and waiting room. Service work was completed on time and exactly as requested. Prices were competitive. I have one other Hyundai and will be back and waiting room. Service work was completed on time and exactly as requested. Prices were competitive. I have one other Hyundai and will be back More

Service was quick and efficient. Contacted me immediately when car was done. Was impressed with speed of repair. Will purchase new tires in the near future. immediately when car was done. Was impressed with speed of repair. Will purchase new tires in the near future. More